A silly question, but help!

Guapa1

Hiya, I've just moved back into my mums and realised she's paying £17 for aol which is really rubbish. I've told her I'll get o2 installed as it's really good and a lot cheaper. When I phoned o2, they said it will take around 2weeks after I get to mac code to set up to use.

Does that mean we'll be internet-less for 2 weeks? Or will the aol service continue until the end of the month it's been paid for?

I know it's a silly question, but I need to know the answer as my sisters apparently need the internet for homework! (so that's what they call facebook nowadays..:rolleyes: )

espresso

Have you checked that O2 LLU is on your exchange? Two weeks is usually a maximum time and by using a MAC to switch, you should only lose BB for a very short time e.g. minutes.

Guapa1

Well I've checked my postcode on the o2 site and yes, I can get it. Is that what you mean?

espresso

Guapa1 wrote: »

Well I've checked my postcode on the o2 site and yes, I can get it. Is that what you mean?

Check that O2 have LLU in your exchange here as this affects the pricee.g. here if you are outside their coverage area.

Guapa1

Oh I've just checked and I'm a big green tick for everything!!

Does that mean it won't take as long then?

DatabaseError

o2 will inform you of a target date, your internet should continue to work with aol until this day

456789

When I had AOL once upon a time and phoned them to cancel they cancelled it immediately

djohn2002uk

456789 wrote: »

When I had AOL once upon a time and phoned them to cancel they cancelled it immediately

What did you expect?
The op doesn't need to cancel, he just needs a MAC. That ensures no loss of broadband except for up to 30 mins for the change over.

Anon

Guapa1 wrote: »

Hiya, I've just moved back into my mums and realised she's paying £17 for aol which is really rubbish. I've told her I'll get o2 installed as it's really good and a lot cheaper. When I phoned o2, they said it will take around 2weeks after I get to mac code to set up to use.

Does that mean we'll be internet-less for 2 weeks? Or will the aol service continue until the end of the month it's been paid for?

I know it's a silly question, but I need to know the answer as my sisters apparently need the internet for homework! (so that's what they call facebook nowadays..:rolleyes: )

If you are progressing this, get a MAC from AOL. Then, don't phone o2 to sign up - sign up for Quidco first (www.quidco.co.uk), go through them to the o2 website and get £70 cashback for signing up to o2 broadband online!

Anon

Guapa1

Thank you for your help everyone, all I need to do now is de-bug my mums computer and set some security on it!

Edinburghlass_2

djohn2002uk wrote: »

What did you expect?
The op doesn't need to cancel, he just needs a MAC. That ensures no loss of broadband except for up to 30 mins for the change over.

However... once the OP is connected with 02 I would confirm the cancellation in writing to AOL as there are any number of instances of people who continue to be charged by AOL after leaving.