We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Administrator who?

Please don't shout at this but.... how do I check if administrator rights are set up?
I am helping a friend install security on their laptop and for an online virus scan (which I wanted to do as well) it asks for administrator log in.
Now the laptop was given as a present from someone who has since become a non-friend and no chance of any help from them.
The laptops owner is unaware of any admin rights having been set up.
So how can I establish a way forward here?:eek:
Thanks
«1

Comments

  • LittleVoice
    LittleVoice Posts: 8,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you actually tried to do an admin task - like add a new user and allocate administrator rights?
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    unless the friend turned it off then safe mode will reveal the hidden administrator user

    http://www.pchell.com/support/safemode.shtml

    log on via that user in safe mode and then go to control panel , then users and make sure that the normal user profile has admin rights
    Ex forum ambassador

    Long term forum member
  • Browntoa wrote: »
    unless the friend turned it off then safe mode will reveal the hidden administrator user

    http://www.pchell.com/support/safemode.shtml

    log on via that user in safe mode and then go to control panel , then users and make sure that the normal user profile has admin rights

    Thanks. Can you please explain exactly how to log on using safe mode.
    Have never had to do this.
    Is it self evident what to do when in 'safe mode'? Sorry but long long time since I was involved in this stuff and its not my computer so I'm nervous!
  • Have you actually tried to do an admin task - like add a new user and allocate administrator rights?

    Nope, haven't tried this, good idea. Just one thing, how to add a new user?
    This dratted machine is running Vista Home Premium and I'm totally unfamiliar with it.
    Thanks
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    that pc hell links shows you how , depends on the version of windows you have how to do it

    http://www.pchell.com/support/safemode.shtml

    [FONT=Helvetica,Arial,sans-serif]Windows Vista [/FONT]

    [FONT=Helvetica,Arial,sans-serif]Windows Vista is similar to Windows XP for starting in Safe Mode.[/FONT]
    • Turn the computer on or Restart the computer
    • Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe mode option is selected (the top option)
    • Press Enter. The computer then begins to start in Safe mode.
    • When you are finished with troubleshooting, close all programs and restart the computer as you normally would.
    Ex forum ambassador

    Long term forum member
  • The laptop is running Vista H Prem and on this machine I am running 2000. Is it different?
    Thanks for your patience.
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Right Click on the program you are trying to insatll and click 'Run it as Administrator'
    Ex forum ambassador

    Long term forum member
  • Just one thing, how to add a new user?

    Click Start >Control pannel >Add or remove user
    Always follow the path of least resistance.
  • Yay! Have established that laptop owner is the administrator!
    Thanks so much!

    Now just puzzled as to why it asked for administrator rights when there is only ONE user account and that is the owner who DOES have Admin rights?

    Am I going barmy?
    Polite answers only thanks.xx
  • anniecave
    anniecave Posts: 2,487 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    maybe it was just giving you an information message saying "you must be an administrator in order to do whatever" rather than that the program had actually checked the security settings first.
    Indecision is the key to flexibility :)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.