We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Cancelling T-Mobile Contracts

NRex
NRex Posts: 30 Forumite
Morning all, I’m in need of some advice regarding “contracts with mobile phone companies”.

Basically I want to change from T-Mobile (customer of 15years) to O2 - I’ve got the “Apple” bug and I want an I phone.

Now T-Mobile have said to me … Because I have 9 months to run on my existing contract they want £225 to end it!

I would keep the T-mobile contract running (lowest option @ £25 a month) in addition to a new O2 contract - if I could swap my existing phone number over to a new O2 contract) but I don’t think this is possible.

I tried requesting a “good will gesture” being a good customer, never missing a payment and giving them the best part of £7000 over the last 15 years but they were obviously having none of it as I am wanting to leave!

Is there any other way around this?

Has anyone got any tips of getting out of contracts?

or

Know if i can swap my existing number to the new O2 contract and get a new number for my old contract that I would keep running for the next 9 months.

Hope that this makes sense!?!?!

Thanks
«1

Comments

  • Unfortunatly there is no way of getting out of your contract, porting your number over to o2 would automatically cancel your t-mobile contract leaving you with the early termination fee. There isn't any way out of this, regardless how long you've been a customer, as you signed the contract to pay for the full 18months. Sorry

    Jess
  • ArsenalFC
    ArsenalFC Posts: 1,095 Forumite
    No way out I'm afraid. I would keep the contract and 9 months down the line you will have much better deals for the Iphone.
  • NRex
    NRex Posts: 30 Forumite
    I thought this may be the case.:sad:

    Thankyou both for your quick response though.
  • Druss1
    Druss1 Posts: 29 Forumite
    If you really wanted your number to take with you to O2, the only way would be to pay the termination fee, or reducing your line rental to the lowest and paying off 9 x that amount. I did this with Orange, should think it would be poss with TM too??
  • T-mobile don't let you downgrade your tarrif until the last month of the contract, so this wont be possible

    Jess
  • just don't pay your bill. that's my advice but I'm an idiot. Works for me tho. I asked to cancel my contract. They said i have to pay remainder in one lump sum so I said well unfortunately i can't afford that. Not paid a penny since.
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    LikkulRiP wrote: »
    just don't pay your bill. that's my advice but I'm an idiot. Works for me tho. I asked to cancel my contract. They said i have to pay remainder in one lump sum so I said well unfortunately i can't afford that. Not paid a penny since.

    Some people are more responsible than you and actually need good credit files though.
  • Other posters have claimed that T mobile can get iphones have a search around
    TANSTAAFL !
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    LikkulRiP wrote: »
    just don't pay your bill. that's my advice but I'm an idiot. Works for me tho. I asked to cancel my contract. They said i have to pay remainder in one lump sum so I said well unfortunately i can't afford that. Not paid a penny since.


    This must be one of the most stupid bits of advice I've ever seen on here. Wait until they chase you up for the remainder of a contract you signed, then welched on. Your credit history will be !!!!!!ed for years. :confused:
  • T-mobile don't let you downgrade your tarrif until the last month of the contract, so this wont be possible

    Jess

    Unless since the start of your last contract you have increased your tarriff to what your on now - you can always downgrade to the starting tarriff.
    LikkulRiP wrote:
    just don't pay your bill. that's my advice but I'm an idiot. Works for me tho. I asked to cancel my contract. They said i have to pay remainder in one lump sum so I said well unfortunately i can't afford that. Not paid a penny since. "

    Like poster states - advise from an idiot. You credit profile is more importaint to you now more than ever in the uk current climate why sacrafice it for a phone?

    T-Mobile currently only offer the I-Phone to customer who are in the last month of their contract if you could hold off.

    Why not have a shop around an see if there is any companys around willing to buy you out your contract and get you the I-Phone / these are usually 3rd party companys like Phones 4 U ect. But i'm not sure if they currently offer the i-phone.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.