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Special Delivery gone missing

2

Comments

  • Lorian
    Lorian Posts: 6,357 Forumite
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    hjb123 wrote: »
    OP, just wondered from reading your post, did the buyer contact you to say the item hadnt arrived or did you just check the online tracking service?

    no - I checked on line - no query from them, and no respone to yesterdays email from me checking either. Maybe he's gone away.
  • soolin
    soolin Posts: 74,422 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    18 months ago I sent a laptop special delivery and it never showed as delivered, it just showed as 'tracking is currently not available for this item', and stayed that way.

    I was distraught as RM insisted it had 'probably' been delivered and I knew I would lose a paypal claim and eventually I managed to contact the seller who confirmed that the laptop had arrived. I remained intemsely peeved though as the RM refused to officially confirm delivery and I knew until the full 6 months had passed for a CC chargeback I always ran the risk of the buyer starting a chargeback. Luckily the buyer was a good honest one and the 6 months passed without incident.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Lorian
    Lorian Posts: 6,357 Forumite
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    Yes, thats what worries me too.

    I checked the buyer's activity on Ebay and he did a BIN on another item on the 30th so it doesn't look like he's gone away.

    I'll just have to sweat (I will anyway, I have the Flu full on).
  • soolin
    soolin Posts: 74,422 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Lorian wrote: »
    Yes, thats what worries me too.

    I check the buyer's activity on Ebay and he did a BIN on another item on the 30th so it doesn't look like he's gone away.

    I'll just have to sweat (I will anyway, I have the Flu full on).

    I'm sorry I can't think of anything useful to add. I do hope you get over your flu though, remember plenty of liquids and go back to bed now and forget ebay for a while.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Lorian
    Lorian Posts: 6,357 Forumite
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    Thanks. am in bed (maybe thats too much info!). Got a nose bleed now too, not sure if its from the flu or Ebay.

    Typically this is the same item I tried to sell the week befor christmas and got the fraudulant paypal payment for. I think I might be doomed.
  • custardy
    custardy Posts: 38,365 Forumite
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    the problem is with the RMGTT guns it only takes a missed scan at one critical point in the delivery office to create tracking issues
  • Lorian
    Lorian Posts: 6,357 Forumite
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    Thanks, I'll try and forget about 'till Friday and see what they say.
  • BaileyB
    BaileyB Posts: 2,281 Forumite
    Also dont forget to make a claim for either late delivery or not recorded correctly.

    I have managed to get full refunds on all SD items that were delivered after 1pm and i think you get an extra £5 if it's a day late.

    Also got a book of first class stamps for every recorded item that had been delivered but not scanned as delivered.

    If more and more people do this maybe it will get themselves into gear.

    As i had my account limited by paypal and they wanted a few details one of which was the last 3 items tracked, 2 were fine but the other whcih was delivered but as RM did not ask for a signature it did not show this and this could have resulted in my account in being locked for 6 months and my money stuck there.

    Only because of someone that i'm very grateful for i managed to get this sorted.
  • Lorian
    Lorian Posts: 6,357 Forumite
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    Well the packet is still missing. The sorting office hadn't replied to CS inquiry about the packet.

    Unfortunatley the buyer is now saying "Where is it"

    RM have promised a ring back today, I'll believe it when I hear it :mad:
  • soolin
    soolin Posts: 74,422 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Do post back if RM do call you today. Good luck
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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