Orange contract ends soon what should i do

Thrifty_2

My Orange contract ends on 17/02/06 will orange contact me with a new deal or should i contact them first, if so when would be a good time to call now or nearer to the 17/02//06.(Also is anybody else experiencing a problem logging in to there Orange account Online and then having no joy with customer services, i just get told to call 439 yes you guessed it a premium rate 50p a minute number (I don't thing so).

redux

It doesn't automatically end. Usually you would need to contact them, as they will be happy not to need to offer a new phone or other incentives. If you bought the phone via a dealer, then maybe they will contact you.

impy78

Do not accept offeres over the telephone of an upgrade though, as they are not always to do with Orange, or the company you r are with.

They will ask for your credit card details and account number etc.

They are not offereing you an upgrade, they are setting up a contract with another operator. (Usually 3 - although they are in no way part of 3, and most of them aren't authorised 3 dealers).



Just a warning.

If you want an upgrade, call Orange directly, or go to an Orange store.

Jez

I contacted Orange before my contract expired and they offered some good deals... line rental discounts and a new phone etc. I didn't take them up on their offer as I had probs with coverage and dropped calls so decided to get two PAYG sims on Voda and Orange. Interestingly the problems have been resolved now after about 10 months. I also had problems getting into my account on-line on the Orange website. If you try later it will probably eventually work. I have had several 3 dealers call with offers of free line rental for 12 months (18 month contracts etc). Best to go direct in my opinion to Orange if your happy with them.

tomos42

In my (limited) experience you should phone Orange a month before (i.e. now) as it usually takes 30 days to cancel a contract.
You can either get the number ported to your new contract, get the number transferred to a PAYG sim (both these options require you to register the number within 30 days of notifying them), or simply cancel the contract and lose the number.

If you cancel your contract before your minimum term is up they might charge a penalty.

Tom