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Laptop starting up but no screen??

Hi, I have looked up for help but not sure whats wrong so not sure what help I need!! :confused:

My mums laptop is starting up and screen come alive with ACER screenpage then ................... Nothing!!!!! :confused: :mad:

Im not sure what the problem could be as the screen is coming up at the start and still seems to be running as harddrive light comes on and off but the screen is just blank (but not off blank if that makes sense!?!?!)
It was turned off one evening after my neice was on it and this happened the next morning when my mum tried to start the laptop up!

Any help would be really really appreciated, what with xmas expenses, money is tight!:rolleyes:

Many Many TIA :D
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Comments

  • Lorian
    Lorian Posts: 6,325 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Do you see the windows startup screen after the acer screen?
  • lawlorlane
    lawlorlane Posts: 1,093 Forumite
    No, nothing........ its still lit up, as though the backlight is still on but its just blank after the ACER screen?

    Thanks
  • kez1234
    kez1234 Posts: 2,079 Forumite
    hi do you have a monitor you could plug into your laptop to try?
  • Make sure there's no disc in the CD/DVD drive and no external hard drives or usb hard drives plugged in and no floppy disks in the floppy disk drive if it has one.
  • lawlorlane
    lawlorlane Posts: 1,093 Forumite
    kez1234 wrote: »
    hi do you have a monitor you could plug into your laptop to try?


    No, I dont!? But the screen actually seems to be fine, as the ACER screen comes up at the start. Would a monitor be able to show something else??

    Thanks
  • lawlorlane
    lawlorlane Posts: 1,093 Forumite
    Make sure there's no disc in the CD/DVD drive and no external hard drives or usb hard drives plugged in and no floppy disks in the floppy disk drive if it has one.


    Nope, no discs or floppies or anything left in the laptop. There also was nothing in it at the time when it was started and went funny, not sure if that will matter but thought I should mention!

    Thanks
  • bookduck
    bookduck Posts: 1,136 Forumite
    dells have a blue screen function button thingy on the keyboard (I'm sure that is the technical term) that allows one to scroll through one of 3 modes per press. First is lcd, the next is vga port and the next is lcd + vga port.

    My first guess though would guess and say that some one set the resolution wrong or driver issue, so go into safe mode and check them first
    GOOGLE it before you ask, you'll often save yourself a lot of time. ;)
  • prowla
    prowla Posts: 14,102 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Is there a key combination to do screen brightness (Ctrl + up arrow, or something)?
  • This has sometimes happened to my laptop if it's been on a while, so if it helps...I leave my laptop alone for about 30 mins to cool down, disconnect it and everything and then it works fine, otherwise the using another monitor is a good idea to check it all out.
    Also another thing, maybe take the battery out of the back and that may help...I hope it all gets sorted for you!
    Wins for 2022: Hydratem8 Water bottle, diary, flowers, Good food show tickets, childrens books x3,
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  • Lorian
    Lorian Posts: 6,325 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Even on the lowest bightness setting on a acer you will see the screen.

    Try pressing Fn+F6

    Thats is the key with "Fn" written in blue at the same time as the F6 key ar the top.
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