Help please just rec'd a message saying an item i sold 2 mths ago isn't working?

zenseeker

Seems like a reasonable defense given the time of year, but they really should have found someone who owned an Xbox and could have checked it was working, especially as it was a second hand game.

Basically, this is not your problem, they had it long enough and have passed the point where they can launch a dispute, so I would just send an apologetic email but state that it is no longer your problem and suggest that in future they should inspect purchases within a short time of receipt.

lilmissmup

Replied with this.

[FONT=arial,sans-serif]I have checked your feedback and can only see one xbox game that has been brought since your purchase from me in October.

As advised in my previous email i will not be refunding the item as it was working when i posted it to you over two months ago and feel it should have been tested upon receipt, if you had purchased this second hand from a retail store you would be past the timescale to return it and refund as well.

I will not be responding to any more emails regarding this item.

Dawn


[/FONT]

peter_the_piper

Whats the betting little johnny got a Wii instead.

lilmissmup

Oooo another reply.

THE RESON YOU CAN NOT FIND ALL THE ITEMS I HAVE BOUGHT IS BECOUSE WE ARE ONLY TESTING THEM NOW WE HAVE A XBOX TO TEST THEM ON THANK YOU VERY MUCH AND A VERY HAPPY NEW YEAR TO YOU I WILL BE REPORTING TO EBAY TRUST AND SAFTY

Not really sure what she is trying to say due to the caps and bad spelling.

Why tell me to look at feedback as shes brought loads and then says she hasn't left feedback yet? :rolleyes:

soolin

I would leave it now, there is very little point in continuing to correspond.

lilmissmup

I won't be replying as i told her before i wouldn't.

Heres hoping i hear nothing from eBay as its been 67 days since purchase.

soolin

She's run out of options via ebay and paypal, whether she tries anything dodgy now is of course a risk..but hopefully she will realise her mistake and let it drop.

Strangely enough I have been back and forth to Tesco today to return and replace an item several times (queues queues queues). In front of me on one occasion was a youngish lad probably in his late teens arguing about changing a game from October that was bought as an early Christmas present. he was insisting he had a right to a refund as he had the receipt and Tesco were having none of it as he was outside their Christmas exchange period (apparently goods from 1st November can be exchanged) it also didn't help that game had been opened, lad claimed he opened it accidentally but didn't have the wii to play it on and wanted his money back. He wasn't getting anywhere there either so you are not alone in having people try the 'early Christmas present' line.

lilmissmup

What do you mean when you say dodgy?

The item only sold for £10.51 plus P&P so not a major expense to her.

CBo

You get some wild wacky ebayers who do not know when to accept defeat and remind defiant to the bitter end.. despite not gaining anything at all by doing that.