aol

zero_2

hi just wondering has any one had any problems on receiving router have been waiting now for a month have been on the phone to them loads of times keep saying it has been despatched

socrates

Take it as a blessing in disguise. I am in the process of leaving them - since they linked up with Carphone Warehouse they are totally rubbish.

I am switching to "be there unlimited" my router and everything is here and waiting in advance of the 31.12.08 when they are ready for me to go live and that is during the busiest postal/delivery week of the year. It took 3 days to arrive and two of those days were a weekend!

Cancel them and join someone else this forum had loads of recommendations. Be there and 02 seem to get a lot of praise - in fact they are part of the same group.

"Say no to AO HELL"

MissWorzel

Hey, ive had no problems with AOL, ive been a member since 2001 and have just managed to get my price down even further with them without losing out on any services im already using!

My router came quite fast when i upgraded to broadband, but that was years ago... They should've sent it recorded, or with some sort of tracking facility. Have you asked them for a tracking number, or proof of delivery?

socrates

MissWorzel

It is possible you are still on the old network, pray they do not migrate you!

There are thousands of complaints on different forums about AOL - they do have problems and people are leaving in droves.

MissWorzel

So I've heard!
Maybe the fact that I live out in the sticks, and can only get a bismal 2.5mb line capacity is a good thing... I don't know fast, so their slow suits me fine haha!

deanos

Ive had no problem with AOL and im on the new network, £9.99 a month for unlimited 2mb cant be beaten around here at the moment

mymatebob

If you have an o2 mobile you can get up to 8meg for £7.34 per month

Tozer

Have to say I moved from AOL (perfectly good performance) earlier this year to Tiscali. They couldn't get the darn thing to work. So I moved to O2 - which was much, much slower and poor reliability.

I'm back with AOL now and fairly happy. Just don't use their rubbish software.

deanos

mymatebob wrote: »

If you have an o2 mobile you can get up to 8meg for £7.34 per month

Not here you cant

mymatebob

Tozer wrote: »

Have to say I moved from AOL (perfectly good performance) earlier this year to Tiscali. They couldn't get the darn thing to work. So I moved to O2 - which was much, much slower and poor reliability.

I'm back with AOL now and fairly happy. Just don't use their rubbish software.

I had an issue with o2 when I initially joined and they sent me a new router - been all well and good since then

And their call centres (Glasgow and Leeds) are 24/7 with a freephone number - which is great if you need them to talk you through things

mymatebob

deanos wrote: »

Not here you cant

So you can't get o2 - limited in you choice of provider I take it