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Natwest Moneysense

Ok so I saw an advert on TV just a minute ago (damn X Factor) and it was saying that Natwest have a new service which offers people (not sure if you can be a non customer and still go), the chance to have a chat with someone about financial situations.

Now, I suspect many of you are thinking that they will try to flog you something (Inactive...), however, they have stated that they will not be trying to sell you anything in their suggestions.

I think its a brilliant idea and all banks should do it! Although I think a lot less people would come on here.

http://moneysense.natwest.com/natwest/adults.asp
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Comments

  • 456789
    456789 Posts: 2,305 Forumite
    1,000 Posts Combo Breaker
    "straightforward, impartial guidance on understanding your money" for some reason i don't believe them :p

    edit: there is a link pointing to "Find out more about the NatWest Step Account." on the basic bank accounts section of that website so how is it impartial if they only link you to their own account? lol

    also: Information about our credit card products.

    They should really not link to any of their products directly imo if they want to be impartial...
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    I have been led to believe they are specially training up moneysense advisors in the branches to help in all areas of budgeting.

    Of course there are links to natwest products on a natwest website. It hardly says 'the only basic bank account you can have is a Natwest Step account.' And have you also not noticed how RBS group are now no longer trying to flog single premium PPI!!
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

  • anniecave
    anniecave Posts: 2,476 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've recently opened a step account and I receive a "sense" magazine in the post from Natwest - some quite good stuff in there, but pretty similar to what you get on this website really!

    I believe Lloyds TSB are doing a similar thing - having advisors in branches to help you with generally managing your money.
    Indecision is the key to flexibility :)
  • See, it's a good enough idea, really; a lot of people trust their bank (for better or for worse) so they might take any advice given on board, and it's not unexpected for NatWest to want to pimp their own products if they could be of use.

    I can hardly see it as a bad thing, sales-related or not.
  • ldavies wrote: »
    HSBC will have something very similar real soon..... it has to happen me thinks considering current climate and the expectations for the next year or so

    They already do I think, in a more general sense. Very low key though - they have a budget planner akin to the MSE one on their website, and a "putting your finances in order" leaflet. Nowhere as in-depth as the MSE one or NatWest's though, it must be said.
  • Extant
    Extant Posts: 2,140 Forumite
    I think everybody is doing this, or something similar, at the moment.

    I recall some talk of Sainsbury's having in-store impartial financial advice or something, as well.
    What would William Shatner do?
  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    They already do I think, in a more general sense. Very low key though - they have a budget planner akin to the MSE one on their website, and a "putting your finances in order" leaflet. Nowhere as in-depth as the MSE one or NatWest's though, it must be said.

    Why don't you go for that job? Clearly would be a bit more exciting than being a cashier, especially in crappy Bucks!
  • anna42hmr
    anna42hmr Posts: 2,897 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    its an extension of a project they started in the late 90's trying to educate school kids about money which imo can only be a good thing
    MFW#105 - 2015 Overpaid £8095 / 2016 Overpaid £6983.24 / 2017 Overpaid £3583.12 / 2018 Overpaid £2583.12 / 2019 Overpaid £2583.12 / 2020 Overpaid £2583.12/ 2021 overpaid £1506.82 /2022 Overpaid £2975.28 / 2023 Overpaid £2677.30 / 2024 Overpaid £2173.61 Total OP since mortgage started in 2015 = £37,286.86 2025 MFW target £1700, payments to date at April 2025 - £1712.07..
  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    anna42hmr wrote: »
    its an extension of a project they started in the late 90's trying to educate school kids about money which imo can only be a good thing

    Well they never came to my school! B*stards!
  • anna42hmr
    anna42hmr Posts: 2,897 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Lokolo wrote: »
    Well they never came to my school! B*stards!

    they didnt go to mine either unfortunatly, but i know they went to the boys school down to road from us, cant remmeber what the lads said about it as its going back 10 years or so i think
    MFW#105 - 2015 Overpaid £8095 / 2016 Overpaid £6983.24 / 2017 Overpaid £3583.12 / 2018 Overpaid £2583.12 / 2019 Overpaid £2583.12 / 2020 Overpaid £2583.12/ 2021 overpaid £1506.82 /2022 Overpaid £2975.28 / 2023 Overpaid £2677.30 / 2024 Overpaid £2173.61 Total OP since mortgage started in 2015 = £37,286.86 2025 MFW target £1700, payments to date at April 2025 - £1712.07..
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