Kenwood Chef

siws1

Hi,

I hope that someone can help me. I recently purchased a second hand Kenwood Chef which is in very good condition and hardly been used at all. I went to use it New Years Eve to whip some cream and when I turned the speed up I saw smoke coming from the motor area. Has anyone else experienced this and if so what did you do about it. Not sure whether it needs servicing or what?

Thanking you in anticipation of your help.

Susan

[Deleted User]

you shouldn`t see smoke Susan. Did it smell or could it be water vapour, perhaps due to the last owner washing it? Try once again and if it smokes again then don`t use it unless you get it serviced

siws1

Thanks for your reply, yes it did smell but I didn't leave it on long enough!! I have been too scared to try again just in case I wreck it, so thought I would ask on here in case someone else had experienced this. Do you happen to know how much it costs to have one of these serviced?

Thanks.

[Deleted User]

I don`t. If it smells then it could be the motor. Don`t let anyone try and use it as it could be dangerous. Did you get it from ebay? If so and if you paid via paypal then you could do a chargeback as it isn`t in safe working condition

System

Sounds like the motors burned out to me.

siws1

No I didn't buy it from ebay, it was from my friends mother so know it has come from a reputable place, but as she admitted herself it hasn't been used for a while except with the liquidiser attachment on the top to make breadcrumbs!!!!

flea72

my local engineer charges £15 plus parts, to service a Kenwood

if you go to the Kenwood site, there is a bit to find your local service specialist

if it doesnt list one local so you can drop it off, some of the engineers in other areas will do it, but obviously you have to pay postage. think i was quoted £15 return by one company

however, i found my service engineer through my local 'old boys' electrical/hardware shop, as kenwood said i dont have one local to me??

Flea

squeaky

As an engineer that doesn't sound very good at all. I'd certainly look into sending it back as unfit etc..

If that's awkward we can give you links to Kenwood's website where you could get a replacement motor from. Or belt, it could be... hm... or they might help you find a local accredited repair shop.

comping_cat

Might be worth checking with your friends mother, to see if she has washed it at all, if she hasnt used it much i wouldnt've thought the motor wouldve gone!!!

arkonite_babe

Link to kenwood site incase you want it is........

www.kenwood.co.uk

npsmama

Please may I revive this thread and ask...

My A701 Glass liquidiser is turning everything grey!! Any liquid I blend in it turns metallic colour!

Does anyone know what's happpening? More importantly, how can I solve it?


Any help much appreciated