We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

one sent e mail not in sent items box-all others ok

Emuchops
Emuchops Posts: 799 Forumite
Part of the Furniture 500 Posts Combo Breaker
in Techie Stuff
I have sent 2 e mails to a well known companys customer service dept via their website and neither is showing in sent items. The havent come back as undelivered either. Does anyone know why this may be? The format of the e mail was via one of their online "forms" rather than clickng on the e mail address and the usual blank e mail appearing.
Many thanks

Comments

  • free4440273
    free4440273 Posts: 38,438 Forumite
    Emuchops wrote: »
    I have sent 2 e mails to a well known companys customer service dept via their website and neither is showing in sent items. The havent come back as undelivered either. Does anyone know why this may be? The format of the e mail was via one of their online "forms" rather than clickng on the e mail address and the usual blank e mail appearing.
    Many thanks

    If I understand you correctly, then you have indeed answered your own question LOL: they won't show up in Sent Items in your email program (be it Outlook, Yahoo, Messenger etc) because of the online 'form' format being used. :)
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • latecomer
    latecomer Posts: 4,332 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    And thats one of the reasons I prefer to send a real email if you have that option as you at least know its been sent. That said most of these online contact forms (or the ones that are well designed) will get you an email response to say that your message has been received.
  • Emuchops
    Emuchops Posts: 799 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Many thanks Both (feel a bit thick now though)!!
  • free4440273
    free4440273 Posts: 38,438 Forumite
    Emuchops wrote: »
    Many thanks Both (feel a bit thick now though)!!

    Not a problem; nothing wrong with your email system (nor you:D
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    Did you check your SPAM folder?
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.2K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.8K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture