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Contract phone with no signal! get out clause?


Just wondered if anyone could help me as me and my partner have contracts with orange. However we have no signal in our house, therefor can not use our phones. Is there some sort of clause that means we can get out of our contracts? so we can get a different network that actually works!

many thanks

Comments

  • dduk
    dduk Posts: 150 Forumite
    you have a limited time after agreeing to a contract to cancel it. you should get in touch with them asap if you've just signed up.

    if you are already in a contract and have no signal because you've moved or something then there's no getting out of that i think.
  • babs2008
    babs2008 Posts: 576 Forumite
    Give them a ring and ask why there's no reception.

    Maybe it's the phone, maybe it's the network.
    Looking forward to the future.
  • Jon_01
    Jon_01 Posts: 5,926 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No network will grantee coverage in a building. The walls will always restrict the signal to some degree.
    As above if you're still in the cut off period then cancel and try an different network, if not, there no a lot you can do I'm afraid.
  • zx2011
    zx2011 Posts: 309 Forumite
    Part of the Furniture Combo Breaker
    Use Orange Everyphone.

    Just dial 330 (from a landline 07973 100 330) to set it up.
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