Please help! Had Defender virus warning - Now desktop icons have vanished!

paddywak

am doing this now SaqibQ

paddywak

This comes up when try to select update - make sure you are connected to the Internet and your firewalls set to allow Malwarebytes Anti-Malware to access the Inernet - what should I do?

SaqibQ

On the Update tab, under Update mirror select the Malwarebytes.org option. The SecurityWonks.net mirror does not work for some reason; I receive the same error as you.

paddywak

Kaspersky pop up blocked how do I unblock it? There is nothing showing up on the screen

SaqibQ

You should see an ActiveX popup - a yellow bar at the top of the screen. Click that and allow/accept it.

paddywak

I was trying to upload the kaspersky then minimised the screens. At the back was a message from Malwaaarebytes that they couldn't remove a certain program with the title Trojan onit. It said it needed to reboot so I just shut down and reopened. Am now downloading the Kaspersky scanner so will post that when done

paddywak

I uploaded the Kaspersky scan but was not given the option of next. I'm just doing a My Computer scan as I don't know what to do. Please advise

SaqibQ

As long as you are doing the "My Computer" scan, that's fine! It seems Kaspersky keep changing that particular page so my initial instructions may be a little different.

Just remember to save the report at the end as a text file- that's very important!

paddywak

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KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, December 18, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, December 17, 2008 19:36:51
Records in database: 1471592

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Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
A:\
C:\
\
Scan statistics:
Files scanned: 55995
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:13:51
No malware has been detected. The scan area is clean.
The selected area was scanned.

SaqibQ

Logs are clean now! How is the computer running? Let me know.

If everything is OK, then we just have some cleanup to do and that's it!