Energy Direct Debit Overcharging: Reclaim Successes 9 December 2008 at 6:34PM edited 10 June 2010 at 4:33PM in Energy 65 replies 20.3K views

pool-hustler

i don't get this thread. Surely if you are overpaying, you are in credit and get a refund?

madnes

:money:

Martin you are a legend! Yet another letter I have sent and has done the trick!
1st credit card charges £277.00 (MBNA) refunded and now another £100.00 and lower direct debits (EDF)
Thanks!!

I must add, by using topcashback I got £60 cash back when I switched from Ebico to EDF.

nicp60

I've spent the last few months grumbling to all and sundry about our extortionate energy costs. We were paying £120 month for dual fuel in a 2 bed terraced - double what we were paying with our last supplier.
Finally got around to calling Scottish Power and not only did they refund the £500 we are in credit, they also slashed our DD by £70 a month - should have been more organised and done this months ago!!!
Thanks Martin!

daz501

I've just rang EDF to raise a concern with my DD of nearly £200 a month for gas/elec. I said I'd recently had an EDF egineer out to change my meter from an Eco7 tariff to a standard one, but that I felt the price charged did not reflect this. I said I believe I'm being charged a capped price (seems this is true with DD, as opposed to being billed for energy usage quarterly) and he agreed. He told me I'd be sent a cheque for over £500 after my switchover is complete.

Brilliant! Helpful chap too.

j-jo1970

I changed to UW in June 2010, but they only transferred the gas account over in Sept, and without telling me transferred the elec in Oct 2010. I was paying monthly, got no bills, and when I gave a final meter reading in April 2011 when I moved out they told me they were never charged me for any electricity. They have now given me a whopping bill of nearly £900 for Oct - end March for 6 months!
the reason they are giving me is that they got the meter reading from British gas and have to go by that, and because I didn't know the account was changing over, I cant dispute what they are telling me. They are saying that I must have underpaid British Gas (despite them giving me a small refund for the electricity account when it switched) and for this, I must pay them!
Can anyone help?