Martin you are a legend! Yet another letter I have sent and has done the trick!
1st credit card charges £277.00 (MBNA) refunded and now another £100.00 and lower direct debits (EDF)
Thanks!!
I must add, by using topcashback I got £60 cash back when I switched from Ebico to EDF.
I've spent the last few months grumbling to all and sundry about our extortionate energy costs. We were paying £120 month for dual fuel in a 2 bed terraced - double what we were paying with our last supplier.
Finally got around to calling Scottish Power and not only did they refund the £500 we are in credit, they also slashed our DD by £70 a month - should have been more organised and done this months ago!!!
Thanks Martin!
Fritterati Challenge for 2013: £2202/£3000 saved (73%) :j
Take lunch to work and stop frittering!
I've just rang EDF to raise a concern with my DD of nearly £200 a month for gas/elec. I said I'd recently had an EDF egineer out to change my meter from an Eco7 tariff to a standard one, but that I felt the price charged did not reflect this. I said I believe I'm being charged a capped price (seems this is true with DD, as opposed to being billed for energy usage quarterly) and he agreed. He told me I'd be sent a cheque for over £500 after my switchover is complete.
I changed to UW in June 2010, but they only transferred the gas account over in Sept, and without telling me transferred the elec in Oct 2010. I was paying monthly, got no bills, and when I gave a final meter reading in April 2011 when I moved out they told me they were never charged me for any electricity. They have now given me a whopping bill of nearly £900 for Oct - end March for 6 months!
the reason they are giving me is that they got the meter reading from British gas and have to go by that, and because I didn't know the account was changing over, I cant dispute what they are telling me. They are saying that I must have underpaid British Gas (despite them giving me a small refund for the electricity account when it switched) and for this, I must pay them!
Can anyone help?
Replies
Martin you are a legend! Yet another letter I have sent and has done the trick!
1st credit card charges £277.00 (MBNA) refunded and now another £100.00 and lower direct debits (EDF)
Thanks!!
I must add, by using topcashback I got £60 cash back when I switched from Ebico to EDF.
Finally got around to calling Scottish Power and not only did they refund the £500 we are in credit, they also slashed our DD by £70 a month - should have been more organised and done this months ago!!!
Thanks Martin!
£2202/£3000 saved (73%) :j
Take lunch to work and stop frittering!
Brilliant! Helpful chap too.
the reason they are giving me is that they got the meter reading from British gas and have to go by that, and because I didn't know the account was changing over, I cant dispute what they are telling me. They are saying that I must have underpaid British Gas (despite them giving me a small refund for the electricity account when it switched) and for this, I must pay them!
Can anyone help?