Woolworths

baddiebasher

123oleary wrote: »

might be irelevent now with the demise of woolies but if any retailer refuses to pay a refund for faulty merchandise the onus is on the customer to prove it is faulty. i was advised this by trading standards also regarding a mobile phone.

It depends. Within the first 6 months, it is for the seller to prove that the goods conform to the contract. After that, it is for the buyer to prove the opposite.

This however, only relates technically to claims made under part 5A of teh Sale of Goods Act (entitled Additional rights for consumers).

If one goes down the normal route of either recission of the contract (getting a full refund) or seeking damages, then it is the usual case that the buyer must prove the item is not as described or of satisfactory quality.

PopeSock

LinasPilibaitisisbatman wrote: »

Utter crap

Woolworths are still trading and bound by the SOGA , tbh if you do go down that route you wont get anything but you have the option.

All phones should have a manufacturer warranty, I would go to them and complain and fight your case.

Although them going out of business does reduce the chances of you finding a manager who gives a monkeys.

Brooker_Dave

LinasPilibaitisisbatman wrote: »

Utter crap

Woolworths are still trading and bound by the SOGA , tbh if you do go down that route you wont get anything but you have the option.

All phones should have a manufacturer warranty, I would go to them and complain and fight your case.

Demand compenation from a bankrupt company!!!

davester

did you buy it on credit card you also can claim from them?

alwaysonthego_2

davester wrote: »

did you buy it on credit card you also can claim from them?

only if it cost more than £99

maccaandclaire

i work for woolies and our technical helpline usually gives refunds out to anyone(stupid really) so i dont understand why you couldnt get a refund.

My suggestion, take it to another store and try again, failing that, ring the technical helpline yourself. You can still get refunds for faulty goods in woolworths so thats not a problem.

Hope you get a refund

daveboy

maccaandclaire wrote: »

i work for woolies and our technical helpline usually gives refunds out to anyone(stupid really) so i dont understand why you couldnt get a refund.

My suggestion, take it to another store and try again, failing that, ring the technical helpline yourself. You can still get refunds for faulty goods in woolworths so thats not a problem.

Hope you get a refund

Why buy something from a knackered company in the first place...especially something such as a mobile.

As for the above user, I hope if the worst does happen, that you find another job quickly.

rotti1967

Why buy something from a knackered company in the first place...especially something such as a mobile.

Why not it hadn't went tits up at that time.

Daytona_nev

davester wrote: »

did you buy it on credit card you also can claim from them?

No you can't.

baddiebasher

Daytona_nev wrote: »

No you can't.

As it's Panto season....
Oh yes you can (depending on cost).