Orange Illeagal Charges

Jon_01

daveboy wrote: »

As for dodgy charges.....I've just noticed Orange charge for delivery reports. It is only £0.009 each time but if you send a lot of texts that will soon become a few pounds.

To be honest they've been charging that for a few years now. Not that I'm saying that makes it right...

daveboy

I've just started an Orange contract so wasn't aware....never been with Orange before either. So sorry if that seemed a dumb comment to make!

Stephen_Webber

sibath wrote: »

If both phones are on and I call my number, the Voda handset rings.

I take your point that it's V

If you can make and receive calls correctly on your Vodafone handset, then from a network point of view, the port has been done correctly. It sounds as though something has failed in the customer service system that should have marked your account as ported out, but the provisioning side of things appears to have worked (because you're receiving calls to your ported out number on the Voda handset). I would have to disagree with Orange's advice that it is Vodafone's problem to sort, it sounds as though the fault is at their end.

Jon_01

daveboy wrote: »

I've just started an Orange contract so wasn't aware....never been with Orange before either. So sorry if that seemed a dumb comment to make!

Not at all, there are no dumb questions, just question. . .