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Three cancelation confirmation
Just a quick question to anyone who have recently cancelled a three contract.
Did you receive anything to prove that you had called and cancelled your contract such as an email or text ??
I would like to take what the call centre staff said as done ( and cancelled) but three being three ( :rolleyes: ) i want to make sure i have a leg to stand on should they say in a months time that they have no record of the call or cancellation.
On a side note when I called today with my cancellation request (18month contract but can cancel at the 6th month) they said "oh no this is an 18 month contract sorry" Once i said i had a saved my internet confirmation which stated 6 months ( and thankyou from MSE mobile forum for this advice!) they agreed to change the contract and cancell it at the 6th month.
But back to the top of this post - i have nothing to prove this.
Thanks for any advice and sorry for the long post
Did you receive anything to prove that you had called and cancelled your contract such as an email or text ??
I would like to take what the call centre staff said as done ( and cancelled) but three being three ( :rolleyes: ) i want to make sure i have a leg to stand on should they say in a months time that they have no record of the call or cancellation.
On a side note when I called today with my cancellation request (18month contract but can cancel at the 6th month) they said "oh no this is an 18 month contract sorry" Once i said i had a saved my internet confirmation which stated 6 months ( and thankyou from MSE mobile forum for this advice!) they agreed to change the contract and cancell it at the 6th month.
But back to the top of this post - i have nothing to prove this.
Thanks for any advice and sorry for the long post
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