Buyer asking for tracking number??

eiamhere69

MimiJane here's some info:

http://reviews.ebay.co.uk/PAYPAL-REVERSALS-SELLER-BEWARE_W0QQugidZ10000000000045793

http://reviews.ebay.co.uk/FREE-POSTAL-INSURANCE-POSTCOMM-REGULATIONS_W0QQugidZ10000000000045746

Also it states:

'If it is agreed that your item is lost, then you will automatically qualify for 12 first class stamps and if you have evidence of value (but remeber exempted items do not qualify) then you should receive a cheque to the items value, up to a maximum of £30.'

Can anyone confirm that you must provide a receipt to claim for the cost of you item?

MimiJane

I contacted them by email and exlained that my auction stated first-class with proof of postage and Recorded Delivery would cost .65p extra if they wished me to post using this method.

Since heard back asking me to just send first-class, so problem solved.

Thanks for all the replies ... ebay is a constant learning experience!

jaffa30

Hi Mimi

Nice one , i am glad its sorted.


Also thansk fortaking the time to let us know what happened


Jaffa

black-saturn

You can still use a certificate of posting to claim back from the post office if the buyer claims that the item has not arrived.