Staying with your internet provider

lorraineeh

Recently thought of changing ISP as Pipex was getting expensive compared to most others. When I phoned to ask for my MAC code, they asked what I had been offered, matched that and doubled my speed.
My son did the same after that and got the same deal. JUST ASK!!!

Edinburghlass_2

Well done you :T

Welcome to MSE and the Telephone Boards

peter_the_piper

Pipex seem to have changed then. When I was about to leave them I asked if they had any deal to match my next ISP and they didn't even bother to reply. Looks like they may have woken up to C/s at last.

mrJ_5

sounds like a good turn around for customers within the last week (not that I am a cstomer of theirs)

Though I have a theory (and its not that Pipex have improved at all) - they wont respond to emails, but if you phone them up - you'll get a response

peter_the_piper

mrJ wrote:

sounds like a good turn around for customers within the last week (not that I am a cstomer of theirs)

Though I have a theory (and its not that Pipex have improved at all) - they wont respond to emails, but if you phone them up - you'll get a response

I think your'e right in my innocence I assumed an ISP would know how to use e-mails. It seems I was wrong.
peter

SomeOne_2

lorraineeh wrote:

Recently thought of changing ISP as Pipex was getting expensive compared to most others. When I phoned to ask for my MAC code, they asked what I had been offered, matched that and doubled my speed.
My son did the same after that and got the same deal. JUST ASK!!!

Out of curiousity, who were you going to change to?

lorraineeh

Sorry, tried but just can't remember. We looked at so many.