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Don't buy tickets from takethattour.com

WARNING TO ALL - Never buy tickets from takethattour.com

Last Wednesday take that released a new tour date in Coventry.

After trying to get tickets on ticketmaster and having trouble getting them I stumbled across takethattour.com and brought 4 tickets for 225 quid.

Maybe it was my hast in trying to get the tickets but I failed to notice the website looked a bit strange as tickets on second glance were avaliable for all dates when I know they are sold out!!

Anyway I was hoping it was an ok website but then 2 x payments for 225 went out of my account. Yeah I know I should have used credit card but unfortunately I used my debit card. The payments went out to Budapest tickets so immediately I knew it was dodgy and I've got more chance of winning lottery than getting those tickets.

Despite 4 emails to the website demanding a refund explanation I've had no response. Logged with my bank to investigate for fraud cancelled card and logged with citizens advice but am not hopeful I will get any of my 450 quid back. Any advice?

Please don't let anyone buy from them. The most worrying thing is that the website is a sponsered link from yahoo, daily mirror plus many more so it makes it look just fine.
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Comments

  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    this lot don't look right either ,claim to have take that tickets as well

    http://www.ticketola.com/

    no payment methods that work and being spammed all over the forum registered in cyprus , not the UK

    maost of the site links dont work either if you try to click on them , no prices

    this text in light grey at the bottom of the page

    Every transaction is 100% guaranteed to be safe and secure. As well as making it easy and simple to buy concert tickets, london tickets (see name of web site below)

    sounds the same as this scam before

    http://www.safefromscams.co.uk/ConcertTicketScam.html

    In 2006 there was a brief flurry on the TV news and in the papers about fake concert tickets. A momentary fuss was raised, and a lot of people were shown to be out of pocket. Then the reporters moved on to fresher items, and many people probably assumed it was over.
    However, it hadn't. Many people had spent hundreds of pounds for tickets that had never arrived, and in many cases had no hope of retrieving the money. There have been no stories of prosecutions, and in April 2007, the Daily Mirror printed a story that one of the problematic companies, Ticket Tout Ltd., which went bankrupt reportedly owing well over a million pounds to its customers, had started up again under the name Londonticketmarket.com - which, in spite of its name, was based in Cyprus
    Ex forum ambassador

    Long term forum member
  • Thanks Browntoa. I'm engulfed with rage over this. If 450 quid was mugged from me and I had proof of who it was they would be sent to jail and forced to pay me back but this kind of stealing is easy for them to get away with. It's an absolute disgrace and I'm annoyed with myself for letting it happen!! I just hope the bank can at least recover half if not all the money as they took they money twice.
  • Hi there, I attempted to purchase tickets from takethatour.com, and suspicious as I was about not being able to use a credit card, i foolishly went ahead with an attempt to pay for 2 tickets via debit card. However, I had a confirmation e-mail from the company for the price of the tickets, order number etc, and a link to see the status of the payment.
    Upon clicking the link, i am presented with "connecton timed out, payment not complete". I am wondering whether you had the same when you ordered your tickets? thanks for any info you may be able to provide.
  • Just noticed by accided that takethattour.com is up and running as takethattour.net. Exactly the same website as I got stung for £300 last Novemeber. Need to tell someone but who?

    Please dont buy any tickets from them.:mad:
  • xxlaurissaxx
    xxlaurissaxx Posts: 2,253 Forumite
    Cant you report them to trading standards?????
    0/2013
    :beer:
  • TTfan_2
    TTfan_2 Posts: 3 Newbie
    I bought tickets from takethattour.com back in dec when tickets came on sale. I paid on my credit card and got confirmation that it went through and they said the tickets would be through 2 weeks before the concert. I never thought anything more about it as the site looked offical and I was just excited that I was finally getting to see the band for the first time. I have been a fan since I was teenager and never got to see them.

    In february I tried to contact the site to let them know a change in my details of where to sent the tickets to but everytime I tried to email them the messages would fail. I tried the site and another company came up instead. At this point I had never seen or read anything about them being a dodgy site so I just thought it was me and waited to see if they would contact me.

    On 29/5/09 one week before concert I still hadn't recieved my tickets or any email from them about where my tickets were. I then stumbled over a post on this site and other news reports about the site and found they had shut down as takethattour.com and reopened as takethattour.net.

    I contacted them on 29/5/09 and asked them what had happened and they said they hadn't recieved tickets and were expecting them over the weekend. As soon as they had recieved them they would send them out by special delivery to my address on 1/6/09. This never happened.

    I contacted them again and they told me that they would be held at the venue for me. By this time I was under the impression that this would probably not happen as they have done this before to other people on other events and it was following the same pattern as what was reported on Watchdog. So by now I had already started to seek alternitave arrangements.

    They claim they have done nothing wrong and that in terms and conditions they can hold tickets at the venue but I have emails stating that they will send the tickets to me. Also if I had not found out by accident where they had moved to they would never of contacted me as they hadn't even sent me anything to tell me that they had changed address. They also don't have a uk based landline. All contact is made through email.

    I am now left without ticket for the concert and waiting for a refund. Which I very much doubt they will honor as they have not kept the word so far. I only hope someone reads this and can do something about it as Take That's good name and reputation is being tarnished by these people and devoted fans are being let down and scammed of their money. :mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:
  • TTfan_2
    TTfan_2 Posts: 3 Newbie
    I have just been informed by my credit card company that a TICKETSBUDAPEST charged my account for more than double what I had been told the tickets cost. I was sent through back in Dec confirmation that the tickets would cost me £134.30 and the credit card company checked they had taken £276. If I had not checked then I would never of known how much they had taken.

    Surely something must be done about these groups who are take our money under false pretences.

    :mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:
  • omen666
    omen666 Posts: 2,206 Forumite
    1,000 Posts Combo Breaker
    The company is registered in Brataslavia
  • nexuss
    nexuss Posts: 989 Forumite
    http://blogs.mirror.co.uk/investigations/2009/01/no-sooner-has-takethattourcom.html

    1. First contact your bank or credit card company. If you paid on credit card, you should get a refund. But even if you used a debit card, you might find your account has fraud protection.

    2. Check your home insurance. Some have clauses covering fraud protection.

    3. Speak to Visa or Mastercard, whichever firm issued your card. They might be able to help.

    4. Report the matter to the police. Don't let them tell you it is a "civil matter", it's not.

    5. Once you have a crime reference number from the police, complain to Consumer direct on 08454 04 05 06.
  • ~appletart~
    ~appletart~ Posts: 81 Forumite
    To think that its supposedly human beings behind these companys scamming cash from the general public .These people are scum and its shocking how easy it is for them to take whats yours on the pretence of an exchange of goods and just shut up shop and start again under a different name before you know that youve been had over.Money is not easy to come by and i know id much rather just give my hard earned to someone deserving and of my choosing than to lose it to these vulgar conmen.
    I hope that those who have lost out get some kind of redress.
    Also it was advertised yesterday that take that have more tickets available on 3 dates ,may be a moot point now,but definatly as already mentioned go through a legitimate seller such as ticket master.
    Hth.
    All I can do is be me, whoever that is :think:
    (Bob Dylan)
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