Early phone upgrading?

Kimberley

I have a contract with 02 online which runs out in October. I like the Motorola v3. Before i phone them and look silly i thought i'd ask on here first and look silly

What i'm asking is, will 02 let me change my phone and if so would i have to pay extra?

laney66

Kimberley wrote:

I have a contract with 02 online which runs out in October. I like the Motorola v3. Before i phone them and look silly i thought i'd ask on here first and look silly

What i'm asking is, will 02 let me change my phone and if so would i have to pay extra?

I had a free upgrade last September which was 3 months early. However, I was experiencing problems with my eyesight at the time and simply asked nicely if it would be possible to obtain a phone with a larger screen. After also reading the O2 rententions thread on this site, I also told them I could get a better deal with 3 at the time. I changed from a 6230 to a 3230. You should definately speak to rententions but I would guess it would depend how long you have left on your contract and who you speak to at the time of phoning.

Kimberley

Hmm well i've only had it for 3 months ...maybe i should wait then

skintscotsman

Kimberley wrote:

Hmm well i've only had it for 3 months ...maybe i should wait then

Speaking from my experience as a Customer Servce Advisor for T-Mobile, it would be highly unlikely.

Your Customer Lifetime Contribution (CLC) is calculated over the period of 12 or so months from when you last renewed your contract.

The reason you enter a new contract after upgrading is so that the provider can recoup the costs of giving you a new phone.

May I suggest that you purchase the V3 on ebay and, once you have the V3, sell your current phone? And then in 9 months or so, you will be entitled to the upgrade from O2 - you can then sell the V3 or sell the new upgrade.....

Kimberley

May I suggest that you purchase the V3 on ebay and, once you have the V3, sell your current phone? And then in 9 months or so, you will be entitled to the upgrade from O2 - you can then sell the V3 or sell the new upgrade.....

Thanks, i guess i'll have to do that :cool: I wish this phone had come out 3 months ago :mad: