Mobile Phone Insurance

tashalash

HELP PLEASE!

I have mobile phone insurance with my barclays bank account and have just put a claim in for my 3 month old sony ericsson c902 limited edition red-red being the problem.

My insurance company services is now telling me after losing my pride and joy (c902 red) they can send me a new phone, but they cannot send me the red one so i'll have to have a black one. If it's not enough that i've lost my phone, I now have to make do with a black one-can anybody tell me if I have to accept the black phone?

sarahg1969

Surely it will do the same job?

gazza975526570

sarahg1969 wrote: »

Surely it will do the same job?

It may well do but mobile phones are chosen not only for their functionality but also their style

If you had a black jumper and the insurance company wanted to replace with a multi coloured jumper would you accept?

Id contact them and say its not acceptable - can you find the colour you want elsewhere?

tashalash

Thanks Gazza, I have contactacted them and they said that my policy doesn't cover colour and it is just cosmetic and they say that they are offering me the same make and model.
I have found the same phone as mine on the internet, which is the same price as the black one, so I am goin to complain stating that I was never told about the colour issue when taking out the insurance as I would have takan my mobile phone insurance with my service provider.
Wish me luck!

tashalash

sarahg1969 wrote: »

Surely it will do the same job?

why would I have chosen the red one if i wanted a black one????

JonBoy_SCFC

are there racist under-tones to this thread?

sorry if i'm wrong, but what's wrong with a black one? would you feel just as strongly if it was a white one?

stugib

JonBoy_SCFC wrote: »

are there racist under-tones to this thread?

Possibly the most ridiculous post I've ever read on MSE, and the bar was pretty low already.

tashalash

JonBoy you joker, if your not gonna write something helpful-DON'T WRITE ANYTHING AT ALL!

olly300

tashalash wrote: »

JonBoy you joker, if your not gonna right something helpful-DON'T WRIGHT ANYTHING AT ALL!

I think you mean "write" as into put something down in a text rather than "right" as in a direction or opinion.

LinasPilibaitisisbatman

Anyone who is bothered about the colour of their mobile phone should be ethnically cleansed

for the OP, its the same phone you muppet, just accept it.

JonBoy_SCFC

tashalash wrote: »

JonBoy you joker, if your not gonna write something helpful-DON'T WRITE ANYTHING AT ALL!

if you're not going to write with an acceptable level of grammar - don't write anything at all