Movietyme dont want business!

Justicia

gamma wrote:

This is not for you 2 to decide how the op should spend his money!

I don't think anyone is actually doing that actually...

In the main forum where people arrive to state their financial situation, they often declare their income and outgoings. Using this, other forum members pick out certain expenses (generally falling into the category of "luxuries") that the poster can live without and they advise as such. Also they often state that a better deal can be made with another, often named company/supplier, this then leaves them extra cash to put towards their debts (interestingly enough, the responses are quite often typed the same as my post above).

When this occurs, I do hope that you post similar to what you have submitted above for consistency

No? Well, maybe we should just agree that our opinions differ then...

gamma

umm where is the thank you button again?

Justicia

gamma wrote:

umm where is the thank you button again?

With respect, I've stated my opinion above and the matter is closed for me now

gamma

Justicia wrote:

With respect, I've stated my opinion above and the matter is closed for me now

I am only kidding... just felt abit stupid! hehehehe

holidays are coming!

:P

IvanOpinion

This is probably the best example I have seen of how NOT to deal with customer service. In my days I would not have cancelled the order but would have shoved it back to the bottom of the pile.

Ivan

Justicia

gamma wrote:

I am only kidding... just felt abit stupid! hehehehe

holidays are coming!

:P

No worries, Gamma. None at all

samanthaknd

syfodyas wrote:

See this email exchange between myself and movietyme, who could not manage to process a single DVD order within 48 hours!!

>>>>My Reply<<<<
disgusting, absolutely disgusting - I did NOT ask you to cancel my order.
Is that how you do business? Is that some sort of punishment? Let it be known that I can order this item ANYWHERE else, Playusa, CDWOW or loaded247 - It is not me who has lost out, but YOU.
Be sure that I will expose your practice to EVERY major UK audiovisual consumer forum online.

It was not unreasonable to ask you why it had taken over 2 working days to process my order. Obviously I did not expect it to be shipped, but if you cannot process an order within 48 hours then there is really no hope for your company.

First the ridiclious xbox pricing and now this.. just what has happened to movietyme?!

>

seriously get a grip!. Expose them for what? For having a holiday?. I think they are quite right in cancelling your order.

Silent_Bob_3

Seems like this muppet is trying to get some sympathy from anywhere they can. They had a thread on cdanddvdbargains with more or less the same response except they accused 1 or 2 people of being in movietymes pockets. Total idiot.

cosmokramer2004

Hmm, the initial email from syfodyas didn't seem particularly strongly worded - seemed like a reasonable question regarding the whereabouts of his order and the response from Movietyme to the question should have been satisfactory, as it did completely answer his question (ie. the delay is due to the festive holiday).

I can offer some sympathy regarding your situation OP, here is a thread that I created at avforums.com regarding movietyme's order cancellation policy - which violates the Distance selling regulations.. http://www.dti.gov.uk/ccp/topics1/guide/distsell.htm

the thread: http://www.avforums.com/forums/showthread.php?t=237842

They're a bit of a strange lot at movietyme, so I do myself a favour and steer clear these days.

IvanOpinion

Just noticed that all this is over a DVD of 'The Simpsons' .. you gotta see the irony in that .. Homer puts it best when he said 'Doh!!!' :rotfl: :rotfl: :rotfl:

Ivan