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problems with sim card in a new phone

cymru
cymru Posts: 39 Forumite
Part of the Furniture Combo Breaker
Hi

Got a 3 pay monthly contract, now bought new phone (ebay), locked to 3. Everytime I put simcard into new phone message comes up "please insert sim card" or "simcard invalid".:mad:

When I try simcard in both old phones (one contract one paygo) simcard works fine. :beer: :confused:

Is that a fault with new phone or is it possible my network wont allow me to use new phone? Any thoughts please.

Thanks

Comments

  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Some of the most modern phones require the latest type of sim card but if yours is new I wouldn't have thought that would be the issue.
    Have you tried the phone with someone elses 3 sim?
    Might sound dumb but you have put the sim in the correct way round in the new phone?
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • TiTheRev
    TiTheRev Posts: 3,215 Forumite
    I had this with my SIM, it wasn't 3G compatible so I had to get a new sim and transfer the number.
    :A Luke 6:38 :A
    The above post is either from personal experience or is my opinion based on the person God has made me and the way I understand things. Please don't be offended if that opinion differs from yours, but feel free to click the 'Thanks' button if it's at all helpful!
  • cymru
    cymru Posts: 39 Forumite
    Part of the Furniture Combo Breaker
    To answer my own question :rolleyes: lol:

    I had one of the first issued 3 sim card (starting with AX + numbers)which is not compatable with N95 handset. With a new sim card the phone should work.

    Hope this is some help for others too.

    Thanks
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