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PIPEX - please help!!

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Comments

  • BexTech
    BexTech Posts: 4,772 Forumite
    zzzLazyDaisy wrote:
    The customer service number has a wait time of 15+ mins on an 0870 number, and I am receiving no reply to my e-mails.

    Pipex use an 0845 number not 0870, but if you look on their site they also advertise the real number the 0845 lands on, 01707 299 509. So with 1899 the call will cost 3p, or if you have inclusive mins out of them.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
  • funnylittlewoman
    funnylittlewoman Posts: 10 Forumite
    I signed up for their Xmas special too. Horrified was I to discover that you only get one email address! Pipex call them mailboxes and although the customer service team emailed me instructions re setting up additional mailboxes, they later confirmed that one is the max with this account. They helpfully informed me that I could try hotmail or other webmail services - which are no doubt very lovely but not what I had expected on getting over my meanness and signing up for broadband!
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