Icesave - No 2nd e- mail yet but successsful initiated refund

mickW_2

I have been logging into the Icesave web site daily whilst waiting for the 2nd email. Well just now I logged on and a screen came with the heading APPLICATION in green. There was a 7 parapgraph message inviting me to claim my refund. After clicking the continue button this went to my account page where I pressed 'Initiate' and I was able to complete the transfer in approx 30 seconds. So advice is keep checking the icesave web site and log in. I am surname W so maybe they are getting close to the end. Best of luck everyone who hasnt got theirs yet. Wont be long now.

mickW_2

Just checked e mails again. FSA one arrived few minutes after I had initiated the refund. So perhaps it came around the same time as I was entering the Icesave web site. I certainly didnt have the email 30 seconds before I went onto Icesave.

mickW wrote: »

I have been logging into the Icesave web site daily whilst waiting for the 2nd email. Well just now I logged on and a screen came with the heading APPLICATION in green. There was a 7 parapgraph message inviting me to claim my refund. After clicking the continue button this went to my account page where I pressed 'Initiate' and I was able to complete the transfer in approx 30 seconds. So advice is keep checking the icesave web site and log in. I am surname W so maybe they are getting close to the end. Best of luck everyone who hasnt got theirs yet. Wont be long now.

Cleveleys

mickW wrote: »

I have been logging into the Icesave web site daily whilst waiting for the 2nd email. Well just now I logged on and a screen came with the heading APPLICATION in green. There was a 7 parapgraph message inviting me to claim my refund. After clicking the continue button this went to my account page where I pressed 'Initiate' and I was able to complete the transfer in approx 30 seconds. So advice is keep checking the icesave web site and log in. I am surname W so maybe they are getting close to the end. Best of luck everyone who hasnt got theirs yet. Wont be long now.

I'm going to take your advice and keep trying the IceSave website every day although no success yet (my surname begins with A so I hope there is no link with them being issued in alphabetical order otherwise I am in trouble!)

AbbieCadabra

i did 2 claims yesterday on my a/c's, without 2nd email, it did appear later on tho, & 1 claim now on OH's, with 2nd email received.

the 2nd email received today is definitely worded different to the 1 i got yesterday & the Application page within the process is new too.

possibly the process has now been 'opened up' to those missing emails?

(good luck Cleveleys!)

PaulA

Cleveleys wrote: »

I'm going to take your advice and keep trying the IceSave website every day although no success yet (my surname begins with A so I hope there is no link with them being issued in alphabetical order otherwise I am in trouble!)

Don't worry - my surname begins with A and I just got the second e-mail and claimed. I'd keep trying if I were you, and more than once a day, as I had already logged on twice today without success.

tinkerbell84

My surname starts with C but still not received my 2nd e-mail

And the site won't let me initiate the claim yet either

Cleveleys

well I just went to follow your advice as I said I would and noticed that I had received the 2nd email just after 4pm today - hurrah!

Cleveleys

don't lose heart - just received second email and initiated the transfer - fantastic not to have to worry about it any more.

cos69

tinkerbell84 wrote: »

My surname starts with C but still not received my 2nd e-mail

And the site won't let me initiate the claim yet either

Tried mine again for the 3rd and last time today - still no luck :eek:

hyposmurf

Logged onto mine and it says on my ISA account same as usual,but there is a button saying "initiate " its under the heading FSCS claims.Should I press it ,says can not long after this and I havent received second email yet.

SALOPMAN

Hi I logged in yesterday and hadnt had 2nd email and managed to transfer my funds to,keep trying the site daily