Free time delay products in boots!!!

freebie_junkie

in and around grt manchester is a good place coz youve got: bury 2 stores, bolton 3 stores, centre of manchester 4 stores, trafford centre 1 store.

there may also be more?

fsmlsn1

Does anyone know if it is legal for the boots manager to say I can't have any more time delay products free with the vouchers, as I have already had 2/3? It isn't part of the t&c's of the voucher it's just her being an overzealous/ uptight manager so isn't she in effect imposing her own terms &condition's off the hip and overriding the conditions set by boots itself??
Any legal bod's out there who know whether she is within her rights?
P.S She also said she had been told that I took what I bagged in the days before to another store and got a full refund for them, accusing me in front of other customers and embarrasing me in front of the whole que!! I'm now not allowed to use coupons in that store. Can she get away with this???
ta, B..

Ragtimeplayer

If that has been me Fsmlsn, I would have been furious!
I would have demanded to ring Boots customer care right there in the store. They cannot treat you like that, what a nerve!

misskool

ames123 wrote:

Where you at? I'm an Bangor. Our Boots has not under £5 or £5.50 TD products either. I did get 3 or 4 items when I was at home before I came back to uni though. x

Am in Oxford. So maybe it's all the other students who want freebies as well!

No hard feelings to anyone on the board, I have shared this freebie out and given vouchers to others as well. :rotfl:

cozzie

freebie_junkie wrote:

in and around grt manchester is a good place coz youve got: bury 2 stores, bolton 3 stores, centre of manchester 4 stores, trafford centre 1 store.

there may also be more?

Next to the Trafford Centre there is another one on Trafford Retail Park and their shelves were brimming when I went in today. Also popped into the Trafford Centre and one of their employee's was actually pointing out the voucher to customers and showing them to the shelves personally, shame they were empty!

freebie_junkie

cozzie wrote:

Next to the Trafford Centre there is another one on Trafford Retail Park and their shelves were brimming when I went in today. Also popped into the Trafford Centre and one of their employee's was actually pointing out the voucher to customers and showing them to the shelves personally, shame they were empty!

ta for that ill go across to that boots on wed when i go trafford centre, can you tell me which way id walk say from the selfridges, joh lewis or food court exists?

carolbee

stacks of leaflets left in whitstable, herne bay, and a good few in canterbury, have some - less the £5 TD bit - if anyone wants them please PM me, if I keep on time delaying will be age 2 next birthday! does it work if you treat your birth certificate with it do you think?

System

fsmlsn1 wrote:

Does anyone know if it is legal for the boots manager to say I can't have any more time delay products free with the vouchers, as I have already had 2/3? It isn't part of the t&c's of the voucher it's just her being an overzealous/ uptight manager so isn't she in effect imposing her own terms &condition's off the hip and overriding the conditions set by boots itself??
Any legal bod's out there who know whether she is within her rights?
P.S She also said she had been told that I took what I bagged in the days before to another store and got a full refund for them, accusing me in front of other customers and embarrasing me in front of the whole que!! I'm now not allowed to use coupons in that store. Can she get away with this???
ta, B..

I won't tell you what I'd have said to the mardi cow!

If I were you, find out the name of her boss (regional manager, I presume). Phone up another local Boots and say you'd like to write a letter of praise (or some such rubbish) to the regional manager and can you have their address please.

Then just write a letter to this person saying how embarrassed, distressed and upset you were. Ask what the company's definition of good customer services is and whether it was maintained when the manager dealt with you.

Mention the manager adding her own ad hoc conditions, but I wouldn't mention "is this legal" as that has the connotation of "I'm gonna sue you" or "I'm after compo!".

To redress the balance, they may indeed send you a goodwill payment or gift if you address your point politely and reasonably.

Best of luck

Dave

kirstielou

Been to Rochdale store today.

No leaflets left and nothing under £8 on the TD shelf. I wandered to the Hand Cream section and forund 2 TD Hand Creams so I snapped them up.

freebie_junkie

ta for that me and my mate were gonna do rochdale but youve saved us a trip cheers!