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onestopphoneshop cash back help please.

--Tony--
--Tony-- Posts: 1,752
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Hi, can anyone offer any advice. On the cashback form it asks for "order number".

I have:

A transaction number
A delivery number
A customer number
and an purchase order number but thats just "OSPS".

Many thanks and Happy New Year.

Tony
.

Comments

  • It should be on your original confirmation email from OSPS.
    ...and then the window licker said to me...
  • If in a rush or in any doubt, send all of the numbers written down in an accompanying letter :j
    ** Mobile Phones.... I'm here to help **
  • --Tony--
    --Tony-- Posts: 1,752
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Forumite
    I have all the paperwork here and so many numbers but not a order number.

    I dug out the original email confirmation which has an order id in the subject line but I don't see theis number on any of the paperwork that came with the phone.

    Maybe i should phone them in the morning.

    Thanks Tony
    .
  • Keep us posted Tony.
    ...and then the window licker said to me...
  • Yes good call, it's not something you want to get wrong, although if they are a half decent company it shouldn't matter, as they'd have you on the records.

    Try reading over all the documents you have to see if there are any clues you may have missed.

    Mike
    ** Mobile Phones.... I'm here to help **
  • Im interested about the so called 'order number' to so post back with your findings.
  • --Tony--
    --Tony-- Posts: 1,752
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Forumite
    Keep us posted Tony.

    Thanks Guys I will and your right I dont want any silly errors on this.
    .
  • --Tony--
    --Tony-- Posts: 1,752
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Forumite
    Hi all, have just got off the phone from OSPS and they say its the transaction number you want from the top right of the "your offer explained" form. Just to be extra safe I will also pop on my customer number too.
    .
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