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aol

devizes18193
devizes18193 Posts: 1,594 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Broadband & internet access
Hi
I'm thinking of leaving primus for aol , for phone and broband ( yes i do need a laptop) .
How do people find them on the phone side of things with billing service etc . I've heard the rumours aohell etc but if the broband was crap surely it would be more then an urban myth or is it just that . Your thoughts would be useful

Comments

  • Pont
    Pont Posts: 1,459 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've been with aol for years. All was good until the company was taken over last year. I telephoned to cancel my contract and was offered a cut price deal which I foolishly accepted. Broadband - very often cut off (read 'aol has encountered a problem'), so sllooooww, usual services disappeared and a lot of very disatisfied punters. My 'new' contract will be up in December and I for one can't wait to say a final goodbye to aol.
  • mardatha
    mardatha Posts: 15,612 Forumite
    I've been with them for 7 yrs and never had a problem, wouldnt move. :)
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    mardatha wrote: »
    I've been with them for 7 yrs and never had a problem, wouldnt move. :)

    What are the first two digits of your IP address? see here
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • fedupnow
    fedupnow Posts: 931 Forumite
    AOL are AWFUL!!!!!

    I had to pay them a £30 odd bill TWICE!!! I know I shouldn't have but they sold the debt on blah de blah and I just wanted to get them all off my back.

    I have NEVER been chased for non payment before on anything. And I know I paid. They are crooks as far as I am concerned.

    IMO go with anybody BUT AOL.
  • scotsjamie
    scotsjamie Posts: 63 Forumite
    been with them for 6 years with very little problems and found the telephone helpline very useful, plus its not a premium rate, i dont see the problem but then i have never used broadband from anyone else.
  • Janeyjaz
    Janeyjaz Posts: 544 Forumite
    Been with them for 8 years - was going to change to Sky but they price matched - went from 29.99 a monthe to 9.99 a month but they have tied me into a 18 month contract without letting me know - service at times grinds to a halt - supposed to be 8mb lucky to get a tenth of that - roll on 12th January 2009 when I will be migrating to O2
    Titch :)
  • Pont
    Pont Posts: 1,459 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Janeyjaz wrote: »
    Been with them for 8 years - was going to change to Sky but they price matched - went from 29.99 a monthe to 9.99 a month but they have tied me into a 18 month contract without letting me know - service at times grinds to a halt - supposed to be 8mb lucky to get a tenth of that - roll on 12th January 2009 when I will be migrating to O2
    Identical to my experience with aol - they st**k!
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    espresso wrote: »
    What are the first two digits of your IP address? see here

    Obviously the question was too difficult for an AOL customer!

    :rotfl:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
This discussion has been closed.
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