Orange PAYG Top Up (450) Not working

frizz_head

Grrrrrrrrr, I have been trying for days now - and keep getting the same message "Sorry for the delay, this service is not working, but should be up within the hour". Is anyone else getting this?:mad:

Does this mean I actually have to go out of the house and Top Up manually!

frizz_head

gizmoleeds wrote:

Are you trying to do it by debit card?

Yes, and dialling 450, then 1 to Top Up and then 1 for Debit/Credit card and then I get the error message in original message.

Anyone else?

frizz_head

gizmoleeds wrote:

I'm amazed you can handle debit card top-up - all that "press 1" and "enter the expiry date folllowed by hash". I usually find it easier to go to a shop or cash machine .

Have you tried looking to see if you can top-up online? You can with o2.

What you mean I will actually have to get dressed and get out of this chair? :rotfl::eek:

frizz_head

gizmoleeds wrote:

Nope - just get hold of your debit card, click www.orange.co.uk, and enter your details as required

Nope - it won't let me do that either - will not let me access my account!

Any other Orange users having problems - or just me?

Thanks for your help Giz!

Edited to say: Its working now!

***walking off sheepishly***