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Siemens CL75

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plumb1_2
plumb1_2 Posts: 4,395 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
I have a problem with a Siemens CL 75 which i bought from Virgin this week, if i put a virgin sim in it it comes up

SIM MEP lock failed and wont work just sos calls
But it will work with a Orange sim card,:confused: any idea what the problem is.

Also can these be unlocked remotely, i want to use a o2 sim.

Comments

  • random456
    random456 Posts: 1,654 Forumite
    quickest way of rectifying this is to phone up virgin on 789. it costs 10p for as long as you are on (not per minute). virgins cust services are excellent and will fix the prob while you are on the phone to them. it sounds like its sim locked to orange but i dont understand that if you only bought it this week direct from virgin? just phone 789 and the'll sort it straight away for you. this phone can be remotely unlocked (code) if on voda but not sure on virgin, it should be. if not just take it down the market/ind. shop and should do it for a fiver.
    Fr. Stack: While you were out, I got the keys to your car. And drove it into a big wall. And if you don't like it, tough. I've had my fun, and that's all that matters.
  • DonnyDave
    DonnyDave Posts: 1,579 Forumite
    plumb1 wrote:
    Also can these be unlocked remotely, i want to use a o2 sim.
    If it's locked to Virgin, they will unlock your phone for free after you've put £30 credit on it.
    5 i. At no additional charge, we will provide the code to 'unlock' your mobile phone, as long as you do not owe anything for that phone, you have spent at least £30 on airtime with us on that phone and you have complied with terms of this agreement. You will need to register that phone with us for security reasons.

    Terms and Conditions

    Where did you get it from and was it in a Virgin Mobile branded box?
  • random456
    random456 Posts: 1,654 Forumite
    sorry i misread there. you cant phone 789 can you lol the sim wont work. its 0845 6000 789
    Fr. Stack: While you were out, I got the keys to your car. And drove it into a big wall. And if you don't like it, tough. I've had my fun, and that's all that matters.
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