Forum Home » Site Feedback

Problems opening template letters on the site?

New Post Advanced Search

Coronavirus: The latest from MSE

The MSE team is working extremely hard to keep the info we have about your travel rights, cancellation rights, sick pay (and more) up to date.
The official MSE guides: UPDATED MSE Coronavirus Guides


New, free ‘Academoney’ course from MSE and the Open University launches
All the key areas of personal finance are covered, so that you can master your money decisions

Problems opening template letters on the site?

edited 22 May 2012 at 4:05PM in Site Feedback
Former_MSE_WendyFormer_MSE_Wendy Campaigns Manager
929 posts
I've been Money Tipped! Newshound! PPI Party Pooper Best Buy Bear
edited 22 May 2012 at 4:05PM in Site Feedback
If you're trying to open any of the template letters on the site this is probably due to the letters being saved as RTF files. We save files in this format so that they can be opened in all different types of work processing software. If they don't open on your pc, here are a few things you can try:
1. Save the template letter onto you computer, then open your word processing program and open the letter from within that software.
2. If you have a Windows PC, go to My Computer, Files, Folder Options, File Types and find RTF in the list. Click the 'Change...' button and select your word processing software to open RTF files.
*** Get the Martin's Money Tips Free E-mail at ***
This discussion has been closed.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support