Geographical number to ring Dell

marylee

Please can any of you tell me what number do you use to ring Dell to place an order or after sales service. I intend to buy a Dell computer, but as my computer is playing up, I will have to do by phone. I have also heard their support is poor. Thanks

gizmoleeds

Their support isn't bad.

They are based in Ireland, so their sales line geographical number will be Irish....

You can try this one and see if they put you through:

01344 860456

CrazyChemist_2

Their support is poor - see this thread:

http://forums.moneysavingexpert.com/showthread.html?t=125307

Try PC World as you can actually go to the store and speak to the tech support staff in case there are problems. With dell they can just cut you off and refuse to correspond.

If you do buy one, get it on a credit card as you'll be able to get a refund from the credit card company in case of problems.

CC :beer:

CrazyChemist_2

Also these threads:

http://forums.moneysavingexpert.com/showthread.html?t=11623

http://forums.moneysavingexpert.com/showthread.html?t=118689

http://forums.moneysavingexpert.com/showthread.html?t=117693

In fact, see all the threads for yourself:

Click here to see the search page
http://forums.moneysavingexpert.com/search.html?searchid=1915453

gizmoleeds

Dell are probably the biggest PC manufacturer in the country though, so there will always be some dissatisfied customers.

Look at how many threads you can find doing the same search for:

Tesco

Asda

same with Vodafone, O2 etc....

I had a problem with my Dell (or rather UPS delivering it), but they sorted it out.

Malestrom

I'm not too sure that actually being able to go into PCWorld and talk to their muppets face to face gives you any advantage over navigating the voice-mail system and talking to someone in India for Dell. In the few dealings I've had with PCworld tech support there was never a satisfactory conclusion - they are hopeless.

CrazyChemist_2

Perhaps it's better to go to a well-known and recommended local computer shop? That's what I intend to do when my desktop finally conks out. No call centres, queues, muppets, or otherwise! I certainly wouldn't buy from a national chain these days.

cmcgeeney

Here's a Geographical Number to Ring Dell

003531 2860500

It's the Irish Switchboard .... always good for me ..... if I've a techy problem I ask them to put me through to technical support in Derry.

Hope that's of help

marylee

Thanks, can you use 18185 or 18866 with this number?

pricefighter

marylee wrote:

Thanks, can you use 18185 or 18866 with this number?

Yes 18185 would be your best bet.Half a p a minute to Eire .4p connection.