Broadband for Mac user - help!

poorcat

I've got an Emac 10.4 OSX
I'm currently with Wanadoo, using a D-Link modem via my ethernet port.
Unfortunately I had a powercut a few weeks ago, and it appears to have blown up the ethernet port on my Mac - so no internet connection.
I then bought a Netgear modem that worked on either ethernet or USB, was meant to be Mac compatible - but guess what, couldn't get it to work, adn when I phoned Netgear, they said that the USB driver was only PC compatible. "Why don't you plug it into the ethernet port?" they asked. ARGGGHH!
Anyway, the upshot is I need some lovely techy person to recommend either
A: A Mac compatible USB modem (so I can stay with Wanadoo)
B: A Mac-friendly ISP who will provide me with a USB modem

or
C: How on earth I can go about getting my Mac's ethernet port fixed

No one told me it was going to be this complicated when I bought a Mac "ooh, they're very user-friendly" they said. Yeah, right, when they work, they're great, when they don't you need a computer degree (which I don't have) to sort them out.

Help me, please!

chilli_dog

i know nothing about macs and have googled these two answers.




http://www.macassist.co.uk/broadband/macbroadband.html

the speedtouch modem is suppsoed to be ok with mac's. think it is a usb as well.
sorry if it's no help


http://www.wanadoo.co.uk/help/connection/connectionmac/panbroadbandsetup.htm#section_4

poorcat

Ironically, it was a Speedtouch modem (free from Wanadoo) I had originally, but I never successfully managed to download the USB driver I needed to make it work onto my Mac.
That was when I decided to buy the D-Link ethernet modem - I decided that the Speedtouch modem was rubbish (it was probably me being rubbish actually, but I found the Wanadoo/Speedtouch support less than helpful).
But thanks for your efforts - they're really appreciated.

Rex_Mundi

Zen Internet offer a dedicated Mac support team. They are the top rated ISP on the comparison pages at https://www.adslguide.org.uk . They are also the top rated ISP for adsl at https://www.ispreview.co.uk . They have also won ISP of the year for the second time on the trot at PCPro. You really can't go wrong with this ISP.

Quote....................(from HERE )

Technical and Apple Mac Support

Building on our reputation for offering excellent technical support to users of the Apple Mac Operating System (OS), we now offer a dedicated Apple Support Team, aimed at offering specialised support to users of our Internet-based services on Apple Macs.

We have always been recognised as providing first-rate technical support for Apple Mac users and are constantly looking to improve our existing high standards of service for business and home-user customers. We want all of our customers to have access to first-rate technical support, regardless of the OS they choose to use. Our dedicated Apple Mac Support Team is now in place to help new and old users of this OS make the most of their Internet services on this platform.

The team consists of a group of first line technical support consultants who can offer advice on the set up of Internet applications, hardware, resolving connectivity problems and wireless set up on Apple Macs. The team is fully equipped to advise you on all current versions of the OS and receives ongoing training to keep up-to-date with the latest developments and new releases. Our Apple Mac Support Team has been trained to offer support for Mac OS X 10.3 (Panther) and OS X 10.4 (Tiger) and is also geared up to provide limited support for older versions of the operating system such as OS 9 and OS X 10.2 (Jaguar).

redux

Are you certain that port has permanently failed? - I'll tell you why I ask.

Twice I've disconnected the PC and telephone line in thunderstorms. The first time I reconnected, the dial-up modem didn't work. I couldn't understand this, as it hadn't been struck - it said it was dialling but was silent (I plugged in headphones to listen). So I exchanged the modem under warranty.

Same thing nearly a year later. But in the end I got it going again. It wasn't by uninstalling and reinstalling though. It seemed to make a difference switching the main power on with the modem connected and not-connected ... not-connected worked.

I have no real ideas why it reset, or if it's worth you messing about - as if you hadn't already ...

poorcat

Thanks everyone! Am definately going to check out Zen, they might well be the answer to my prayers. Will let you know how it goes!