Excessive Postage?

qazitory

I'm sure this question has been asked a load of times before!

I've purchased a pair of converse shoes on eBay, and the postage was £6. I've received them this morning and they only actually paid £2.49.

Should I keep quiet as I like the shoes and I agreed to pay £6 in the first place. Or should I tell them that I think £6 is a little high and expect a few pounds refund?

StaffsSW

What was the overall price, and I'm guessing you were happy to pay that price? Were there other sellers with the same shoes at less postage that you could have bought?
If there was no postage price on the package, such as if they had used a PPI service, would you have thought £6 was acceptable?

There are a fair few people that seem to think that £7.99 postage on a £1 watch is still good value, after all...

I'd only take issue if it was listed as 1st class at £6 then sent second class.

ArmitageShanks

Postage isn't hidden so you can't have any complaints really, especially if you feel overall you got good value. Unless they sent it on a different service?

High postage may well put buyers off, so you could of actually got them cheaper than if they had listed postage at £3-4.

Nex0

You agreed to it when you bid simple as.

If you don't like the price then don't bid.

me4bargains

Nex0 wrote: »

You agreed to it when you bid simple as.

If you don't like the price then don't bid.

I agree. I piad £8 postage for a pair of boots but when they arrived the postage was £3.50.
I don't care I knew what it was beforehand and I was chuffed with the overall price.
People who gripe about being overcharged for postage when the knew the price before bidding do my head in

alison999

Your paying for the packaging as well as the postage though.

Debt_Free_Chick

I agree - postage, packaging, time, trip to PO etc ....

It's not just the price of the stamp

soolin

You can adequately reflect 'your' experience of the p and p when deciding what stars to leave.

OnceUponADream

I sell frequentley on ebay and I factor in all costs when setting my postage. I have had only 1 buyer in 5 years question my postage (when looking at her feedback she really did overcharge her buyers btw).

In numerous occasions I have refunded buyers when I have done a slight over estimate (similar package less weight) and therefore I have 4.9 stars.

I have bought many items and being a seller (and a Royal Mail know it all lol) I know they where overcharging in P&P but I knew that I was still getting a bargain so therefore I was willing to overlook the P&P price:p .. So IMO you knew the postage and where happy to pay it at the time.

jenniewb

I would agree with the above: you see the postage and if you bid, you are also bidding on the postage.

I wouldn't even agree it is fair to comment on the postage in the feedback as the postage is what you agreed to pay. How do you knwo the seller did not have to pay alot of money for packaging, pay to travel to the postoffice (bus fares for a single fare in the Capital are £2 a single journey btw) and then there is the fact there are listing fees and final selling fees and paypal fees.... its fine to ignore these if you are buying something at way over £10 (and even then it digs a hole in any profits you do make) but for a smaller final result, it all adds up big time. There is little profit made anyway and I would imagine the seller is trying to cover the fees incase the auction did sell at a low low bid.

gravitytolls

Agree Jennie, with the exception of listing and paypal fees, as buyers should not expect to have these costs passed on as P&P.