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Tiscali losing lots of customers

aerostar
aerostar Posts: 1,738 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
in Broadband & internet access
News item on thinkbroadband

http://www.thinkbroadband.com/news/3783-tiscali-revenues-up-but-customer-numbers-down.html

........64,000 thousand customers lost in the last quarter and 101,000 lost compared to six months ago. Back in November 2007 the news was about Tiscali adding 250 customers per day..........

serves them right.

Comments

  • c00kiemonster_2
    c00kiemonster_2 Posts: 94 Forumite
    Im one of the recent ones to leave!
  • chippy2u
    chippy2u Posts: 320 Forumite
    Part of the Furniture 100 Posts
    Me Too! Couldn't wait to leave!
  • uk_music_lover
    uk_music_lover Posts: 27 Forumite
    me too :D , cheap but nasty provider!
  • thriftyspender
    thriftyspender Posts: 16 Forumite
    I found the broadband performance quite average, not really worth £14.99/month. When I requested a MAC code they offered me a more expensive deal! How is that supposed to retain me as a customer? Now happily with O2 at half the cost.
  • olly300
    olly300 Posts: 14,738 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Mozkowitz wrote: »
    But I love my Tiscali :(

    As an ex-orange customer, Tiscali are basically amazing in comparison.

    You mean there are:
    1. Phone queues to get to talk to someone longer than Tiscali's?
    2. Customer Service Advisers who know less about the contract you are on then Tiscali's?
    I'm not cynical I'm realistic :p

    (If a link I give opens pop ups I won't know I don't use windows)
  • Joe_L
    Joe_L Posts: 53 Forumite
    Part of the Furniture Combo Breaker
    Mozkowitz wrote: »
    But I love my Tiscali :(

    As an ex-orange customer, Tiscali are basically amazing in comparison.

    Come back and pass comment after you try to leave this rotten company, you won't think them so amazing then.
This discussion has been closed.
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