don't understand this Zone Alarm alert

pennymakespounds

every time i log on i get a zonealarm security alert showing

gdnUS1402.exe

and as normal giving choice of "accepting" or "denying" entry.

problem is it doesn't tell you how you can find out what it is

advise appreciated.

Browntoa

this is a Trojan, TrojanDownloader.Small, you should block it then clean up your PC

do you have Anti -virus

what version of Windows are you using ?

Browntoa

download Crapcleaner from www.ccleaner.com and run it

if Xp then download Ewido

http://www.ewido.net/en/

click on the update button on it when installed and update the definitions

boot your PC into safe mode

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam

and then run Ewido, let it delete everything by ticking the box that says carry out this action with everything

then run your anti virus in safe mode as well

pchelpman

That file is almost certainly a trojan downloader. You don't want it. I presume you are choosing the Zone Alarm option to "deny" it which is good.

Where is it on your PC? Do you know?

It's probably in Program Files.

Go to your Add/Remove Programs and - IF you find it listed there - uninstall it.

Also go to your Programs Files folder, find that file and delete it.

You sound as if you are otherwise OK so that should do it.

Let us know if you are having any other problems.

EDIT - hey, Browntoa - you got faster typing fingers than me! Hope the holiday break's going OK for you too.

Browntoa

lol

I'm bored

pennymakespounds

thanks guys .
i've got windows xp and have avast antivirus and spybot and ad-aware and ccleaner... all run a couple of times every day.

looked in "add or remove programs" on control panel .. can't see anything called gdn.....
where do i find "program files" ??

Browntoa

do the safe mode thing after downloading ccleaner, ccleaner will remove all the temporary internet stuff where it is hiding, then safe mode will allow the spyware programs to remove them properly, Ewido is good at removing Trojans wgich is why i recommended that

pennymakespounds

sorry browntoa .. i'd missed this post ... how do i "boot pc into safe mode " ???



if Xp then download Ewido

http://www.ewido.net/en/

click on the update button on it when installed and update the definitions

boot your PC into safe mode

http://service1.symantec.com/SUPPOR...src=sec_doc_nam

and then run Ewido, let it delete everything by ticking the box that says carry out this action with everything

then run your anti virus in safe mode as well

pchelpman

Safe mode in XP....tap the F8 key as your PC boots up. You wil get a menu of options. Choose safe Mode from there.

Program Files....go to your main C: drive, look for a folder called "Program Files" there. NOT the folder called "Programs F" if you have one. That's different.

Browntoa

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam

Browntoa

this time you did it to me !! lol