We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

email scam

Sparkalona
Sparkalona Posts: 7 Forumite
in Praise, vent & warnings
Hi have posted on another thread but if anyone can help me like an idiot i replied to an email from Alliance & Leicester problem with my internet banking and gave them my details of my account and hey presto i have been conned as it was a fake email and now out of pocket by £1600!!!Have contacted A&l and their fraud squad are investigating it but does anyone know if there is a chance i can get my money back as i its my mistake as i gave them my details any help in this would be greatly appreciated!!
«13

Comments

  • soolin
    soolin Posts: 74,854 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Banks do often take a hard line where the victim has compromised their security in such an obvious way. All you can do is pleased ignorance and grovel a bit and see if you can't come to an agreement with A and L .
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Sparkalona wrote: »
    Hi have posted on another thread but if anyone can help me like an idiot i replied to an email from Alliance & Leicester problem with my internet banking and gave them my details of my account and hey presto i have been conned as it was a fake email and now out of pocket by £1600!!!Have contacted A&l and their fraud squad are investigating it but does anyone know if there is a chance i can get my money back as i its my mistake as i gave them my details any help in this would be greatly appreciated!!

    Have you admiited to A+L that you gave away your banking details to the fraudsters?
    "You were only supposed to blow the bl**dy doors off!!"
  • Sparkalona
    Sparkalona Posts: 7 Forumite
    Yes i only have internet banking with them so its the only way anybody could have got into my account and paid themselves from it!!
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Sparkalona wrote: »
    Yes i only have internet banking with them so its the only way anybody could have got into my account and paid themselves from it!!

    You have admitted to A+L that you gave away your banking details to the fraudsters. A+L may well refuse to reimburse you as a result.
    "You were only supposed to blow the bl**dy doors off!!"
  • dealer_wins
    dealer_wins Posts: 7,334 Forumite
    Its still better to admit it rather than lie to them IMO. Telling them false imformation and getting found out will definitely bar you from getting refunded, and they will close your accounts and blacklist you on CIFAS etc.
  • roy62
    roy62 Posts: 327 Forumite
    Sparkalona you should get it back . Internet banks have to make allowances for the thick & illiterate.
  • d.edna
    d.edna Posts: 701 Forumite
    roy62 wrote: »
    Sparkalona you should get it back . .

    Why should they? They gave details away willy nilly.


    If you told them you answered an email, say goodbye to the money and consider it a lesson well learnt.
  • 10past6
    10past6 Posts: 4,962 Forumite
    Is this thread for real or what? :confused:
    Click here for Martins (MSE) advice on who to contact with Debt Issues - YOU HAVE NO REASON TO USE A FEE PAYING DEBT MANAGEMENT COMPANY- THEY CANNOT DO ANYMORE FOR YOU THAN THOSE LISTED IN MY LINK ABOVE.

    All information given by myself is offered informally and without prejudice - if in doubt seek help from a qualified and insured professional
  • Tozer
    Tozer Posts: 3,518 Forumite
    Check the terms. My understanding is that provided you can demonstrate that you had adequate PC security measures in place (virus, junkmail filters, firewalls, etc) you are covered.

    Ultimately, there is an argument that the banks should do more to stop phishing scams.
  • d.edna
    d.edna Posts: 701 Forumite
    Tozer wrote: »
    Check the terms. My understanding is that provided you can demonstrate that you had adequate PC security measures in place (virus, junkmail filters, firewalls, etc) you are covered.

    Ultimately, there is an argument that the banks should do more to stop phishing scams.
    If the guy just handed over their details then surely he is liable
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.2K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture