Paypal

so2006

Well he we go :rotfl:

I made around 15 unauthorized claims to paypal about some purchases i didn't notices, All of it was paid by my paypal balance (I know that was so stupid of me) Today i got a very horrible email saying that "you are abusing the system" one was found in my favor though! So now all them have been closed and i am out $1,000!

Gonna ring them in a second so i dont know what to do!

I asked consumer direct, who said i should complain to the first and if i don't get anywhere tell the finical obsdmon.

Any suggestions?

Optimist

so2006 wrote: »

Well he we go :rotfl:

I made around 15 unauthorized claims to paypal about some purchases i didn't notices, All of it was paid by my paypal balance (I know that was so stupid of me) Today i got a very horrible email saying that "you are abusing the system" one was found in my favor though! So now all them have been closed and i am out $1,000!

Gonna ring them in a second so i dont know what to do!

I asked consumer direct, who said i should complain to the first and if i don't get anywhere tell the finical obsdmon.

Any suggestions?

Consumer direct have given you good advice so my suggestion is for you to act on that advice

d.edna

Paypal are not regulated in the UK anymore

Optimist

d.edna wrote: »

Paypal are not regulated in the UK anymore

When they moved to Luxenbourg they elected to still come under the UK ombudsman service

d.edna

http://www.fsa.gov.uk/register/firmMainSearch.do;jsessionid=f65deee492e8404285e28f3c96cc66d7.s6fNml1Ka38InBbv-ArJrwTPoNCNa30Ocybtah0IaNuIahiIbh0IaNfwmxiInxiObk9ynhvybMSHc30Ka2aToi5hch0Na2TSn7bvq70KawTAqQ4InQXQ-BjF8NaNaxaPbMbMnkrDqRfzqwbMnkrDqRfzqwbynknvrkLOlQzNp65In0__

They are regulated by the EU through the European Economic Areas, If I remember correctly the FSA won't touch it

Optimist

d.edna wrote: »

http://www.fsa.gov.uk/register/firmMainSearch.do;jsessionid=f65deee492e8404285e28f3c96cc66d7.s6fNml1Ka38InBbv-ArJrwTPoNCNa30Ocybtah0IaNuIahiIbh0IaNfwmxiInxiObk9ynhvybMSHc30Ka2aToi5hch0Na2TSn7bvq70KawTAqQ4InQXQ-BjF8NaNaxaPbMbMnkrDqRfzqwbMnkrDqRfzqwbynknvrkLOlQzNp65In0__

They are regulated by the EU through the European Economic Areas, If I remember correctly the FSA won't touch it

Ref the FSA Corporate plan

MiFID is one of the signs of increasing globalisation of financial services. So the handling of cross-border complaints assumes increasing importance. For example, when PayPal relocated from the UK to Luxembourg it elected to remain covered by the ombudsman service on a voluntary basis, in order to maintain the confidence of its English-language customers throughout Europe. We launched a consultation about extending our voluntary jurisdiction to a wider range of services directed at the UK from elsewhere in Europe. And consumer information is now available on our website in 20 languages.

http://www.financial-ombudsman.org.uk/publications/pb08/pb08-2.html

d.edna

Look here

http://www.fsa.gov.uk/register/firmBasicDetails.do?sid=99095

Optimist

d.edna wrote: »

Look here

http://www.fsa.gov.uk/register/firmBasicDetails.do?sid=99095

Oh dear let me refer you to Paypals own complaints process then


How We Will Handle Your Complaint

Once our Customer Service Team has been provided with detailed information of the problem, they will work to resolve the matter to our customers' satisfaction fairly, efficiently, and promptly. When we have resolved your complaint, we will contact you to confirm details of the action we have taken.

If you are not satisfied after receipt of this detailed response, please contact us again to discuss any matter which may be outstanding.

If you are still not satisfied and it appears the matter cannot be resolved satisfactorily, you may be able to refer your complaint to the Financial Ombudsman Service. Availability would depend on several factors including the nature of the complaint. The Ombudsman Service exists to help resolve individual disputes between consumers and financial firms. Each case is considered impartially and on its own merits. A leaflet explaining the Financial Ombudsman Service is available on request. Alternatively the Ombudsman can be contacted direct at the following address:

Financial Ombudsman Service
PO Box 4
South Quay Plaza
183 Marsh Wall
London
E14 9SR

Telephone: 0845 080 1800

For further information, visit the Financial Ombudsman Service website at: http://www.financial-ombudsman.org.uk


http://!!!!!!!.com/6qwspe

d.edna

Just litigate yeah;

so2006

Optimist wrote: »

Oh dear let me refer you to Paypals own complaints process then


How We Will Handle Your Complaint

Once our Customer Service Team has been provided with detailed information of the problem, they will work to resolve the matter to our customers' satisfaction fairly, efficiently, and promptly. When we have resolved your complaint, we will contact you to confirm details of the action we have taken.

If you are not satisfied after receipt of this detailed response, please contact us again to discuss any matter which may be outstanding.

If you are still not satisfied and it appears the matter cannot be resolved satisfactorily, you may be able to refer your complaint to the Financial Ombudsman Service. Availability would depend on several factors including the nature of the complaint. The Ombudsman Service exists to help resolve individual disputes between consumers and financial firms. Each case is considered impartially and on its own merits. A leaflet explaining the Financial Ombudsman Service is available on request. Alternatively the Ombudsman can be contacted direct at the following address:

Financial Ombudsman Service
PO Box 4
South Quay Plaza
183 Marsh Wall
London
E14 9SR

Telephone: 0845 080 1800

For further information, visit the Financial Ombudsman Service website at: http://www.financial-ombudsman.org.uk


http://!!!!!!!.com/6qwspe

I have tried to complain on the phone only to be told, they don't do that :rotfl: there manager doesnt even take calls apparently! Is that on paypal's website or something?

d.edna wrote: »

Just litigate yeah;

What do you mean? I aint that sad!

The most weirdest thing is, they found 2 in my favor and then turn around close the rest and say i am "abusing" the policies! I mean come on make your mind up, They found 2 true and the rest not.

d.edna

Give them a call