Tesco Home Panels

crystal9

beedeedee wrote: »

Anybody else had problems with the questionnaires lately? I can start answering but after the first couple of questions, my answers do not seem to be accepted and I can't move on to the next? Just keeps saying "response required". To overcome this and complete the questionnaires I have to keep logging in and out. Very tiresome and takes ages to complete one now.

well i've only had the 1 survey lately that being the electrical but all seemed fine so not sure why its doing it to you. maybe send them an e mail

crystal9

jenniewb wrote: »

Ooops...! I didn't 'click' when invited to do the electrical survey- gave it all the "snobby" thumbs down-its-not-a-brand-I-trust-or-will-ever-use stock answer...

They did seem a little focused on a toaster- when asked what I did and did not have I said I had no toaster (I do not eat bread) yet the most of the survey was focused on the best toaster to buy. Would be annoying if I was sent a toaster- being its the one thing I would not have a use for!

mine didn't seem to focussed on anything really only maybe the slow cooker a bit as that was the last thing i brought but otherwise just general questions about what i look for when i buy

beedeedee

crystal9 wrote: »

well i've only had the 1 survey lately that being the electrical but all seemed fine so not sure why its doing it to you. maybe send them an e mail

Yes I have done - but they want a "screenshot" of the problem pages and I don't know how to do that. Any ideas?

crystal9

beedeedee wrote: »

Yes I have done - but they want a "screenshot" of the problem pages and I don't know how to do that. Any ideas?

no im sorry im not sure either but im sure someone on here will come and help

brigidakelly

press print screen on your keyboard and copy and paste the image into Paint and attach it to an email - thats how i oreviously dealth with issues regarding faulty surveys

Brightness

beedeedee wrote: »

Yes I have done - but they want a "screenshot" of the problem pages and I don't know how to do that. Any ideas?

When you get the eror page up, press the prtscrn button on your keyboard - usually on top of board 3rd from right on top. Then on your email to them (which you'll need open in a separate screen) got to the main body and press Ctrl & V together or just paste it. this should give you a screen shot. If it doesn't work in an email try pasting it into a word doc and then attaching it

Good luck

Brightness

I got some night cream this morning :beer:

Luckyone

I got the night cream too this morning :T

Mumto2

beedeedee wrote: »

Anybody else had problems with the questionnaires lately? I can start answering but after the first couple of questions, my answers do not seem to be accepted and I can't move on to the next? Just keeps saying "response required". To overcome this and complete the questionnaires I have to keep logging in and out. Very tiresome and takes ages to complete one now.

Last time I did one, they had changed it so that you had to put positive AND negative comments, whereas before it could just be one or the other.

Can be a bit pointless if you give something full marks to have to make a statement in neg

(apologies if this isn't the problem)

black_paw

boot leg jeans on the way ! yipee