We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

British Gas Overcharging

Beware of British Gas overcharging. Recently, I got a quote for a replacement combination boiler. The detailed quote includes the cost of the boiler, a Vaillant Eco Tec28k as £2,613.42. Contacting Vaillant the actual cost of the boiler is £1155. Britsh gas quote the price of the flue as £240, Vaillant say the list price is actually £85.50. I contacted British Gas for an explantion, I was told that the boiler would also be insulated! This was why there was a price difference. Clearly, British Gas marking up this item to a ridiculous level.

Comments

  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    There are loads of posts about BG's high prices for boiler exchange. It seems that, as a rough rule of thumb, BG charge about double the price most Corgi fitters want.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    sitamaya wrote: »
    Beware of British Gas overcharging. Recently, I got a quote for a replacement combination boiler. The detailed quote includes the cost of the boiler, a Vaillant Eco Tec28k as £2,613.42. Contacting Vaillant the actual cost of the boiler is £1155. Britsh gas quote the price of the flue as £240, Vaillant say the list price is actually £85.50. I contacted British Gas for an explantion, I was told that the boiler would also be insulated! This was why there was a price difference. Clearly, British Gas marking up this item to a ridiculous level.
    I think what you mean is they are expensive, overcharging is when you charge more than they said. Its like buying any product or service you shop around and get the best pricce available.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.