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Frozen arrow - help please.

Happy_saver_4
Happy_saver_4 Posts: 682 Forumite
in Techie Stuff
When I turn on my computer the programs seem to load ok but my cursor arrow is frozen in the centre of the screen.

Being a computer neddy I turn the power off which shuts the computer down. Then when I turn back on the second time the programs seem to load and the arrow cursor moves around ok. This does not occur every time but most times.

But powering off I guess I could lose some files if it's still loading some stuff.

How can I cure my frozen arrow or get it to move without just turning the power off?

Do I need a new mouse or is it a program fault?
You don't stop laughing because you grow old, You grow old because you stop laughing
" Large print giveth - small print taketh away. "
«1

Comments

  • GunJack
    GunJack Posts: 11,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    A bit more info would help....what op sys are you using, what sort of mouse, etc....anything would be more to go on than nothing :(
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • Happy_saver_4
    Happy_saver_4 Posts: 682 Forumite
    GunJack wrote: »
    A bit more info would help....what op sys are you using, what sort of mouse, etc....anything would be more to go on than nothing :(

    I'm using XP home on a Dell dimension 3000 with a plug in optical IBM mouse. Browser normally used is Firefox. AVG & Sunbelt personal firewall installed also Windows care defender.

    Any other info required please just ask. Thanks
    You don't stop laughing because you grow old, You grow old because you stop laughing
    " Large print giveth - small print taketh away. "
  • Baldur
    Baldur Posts: 6,565 Forumite
    Happy_saver wrote: »
    ...with a plug in optical IBM mouse.
    Is it a USB or PS/2 mouse?
  • Happy_saver_4
    Happy_saver_4 Posts: 682 Forumite
    Baldur wrote: »
    Is it a USB or PS/2 mouse?

    Not sure? I plug it in to the back of the tower unit in a green coloured circular place. Does that help?
    You don't stop laughing because you grow old, You grow old because you stop laughing
    " Large print giveth - small print taketh away. "
  • GunJack
    GunJack Posts: 11,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    yup, that's a ps/2 mouse :)

    okay, so drivers shouldn't be an issue, do you have another mouse to try in the pc ?? If so, do you get the same symptoms ??
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • Happy_saver_4
    Happy_saver_4 Posts: 682 Forumite
    GunJack wrote: »
    yup, that's a ps/2 mouse :)

    okay, so drivers shouldn't be an issue, do you have another mouse to try in the pc ?? If so, do you get the same symptoms ??

    I haven't got another mouse. I'll go to pi$$y world and buy one. Then I'll report back

    PS. The mouse does seem ok all day once the computer is active. The problem only seems to occur when turning on
    You don't stop laughing because you grow old, You grow old because you stop laughing
    " Large print giveth - small print taketh away. "
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Happy_saver wrote: »
    I haven't got another mouse. I'll go to pi$$y world and buy one. Then I'll report back

    PS. The mouse does seem ok all day once the computer is active. The problem only seems to occur when turning on
    Tesco sell a mouse for around £3.50 PC World will be 3 times that.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • GunJack
    GunJack Posts: 11,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Any joy yet ??
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • Happy_saver_4
    Happy_saver_4 Posts: 682 Forumite
    GunJack wrote: »
    Any joy yet ??

    Looks like it'll monday before I can get there :eek:
    You don't stop laughing because you grow old, You grow old because you stop laughing
    " Large print giveth - small print taketh away. "
  • vyseyboy
    vyseyboy Posts: 624 Forumite
    Did you try unplugging the mouse and plugging it in again when the comp was still on to see if it un-froze it?

    Also, instead of switching the machine off using the power switch, you could do it safely by using the "flying windows" key to bring up the start menu, the arrow keys to select "turn off computer"/"shut down" and hit "U" key to "turn off".
    Russia is HERE
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