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E2Save and 02 Contract Expiry - Cashback?
I have had a 12mth contract with o2 via e2save and I must say they have been excellent in paying my cashback on time etc.
My contract is due to expire on the 8th November, I have just been onto the phone to them this morning and have ordered my PAC code which will arrive within the next 48hrs.
I would like to know if I were to use this PAC code prior to the 8th November would it affect my cashback?
From my T's and C's:
The bill generated will be 12mths after the connection date so that clause appears to be met...
My contract period is 12mths, but is porting away classed as disconnecting?
Cheers
My contract is due to expire on the 8th November, I have just been onto the phone to them this morning and have ordered my PAC code which will arrive within the next 48hrs.
I would like to know if I were to use this PAC code prior to the 8th November would it affect my cashback?
From my T's and C's:
£201 to £600 claims
Cash backs are claimed in five equal instalments.
Instalment 1: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, that arrives showing you have been connected for 4 months. i.e.
if you were connected on the 1st of January, you need to send in the bill that is dated around the 1st of May. This is 120 days (4 months) after connection. See porting below
Instalment 2: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, dated 180 days (6 months) after connection.
Instalment 3: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, dated 240 days (8 months) after connection.
Instalment 4: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, dated 300 days (10 months) after connection.
Instalment 5: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, dated 360 days (12 months) after connection.
Porting (
The bill generated will be 12mths after the connection date so that clause appears to be met...
Disconnection
If you disconnect for any reason within 180 days of the initial bill, we will invoice you the minimum sum of £200 plus VAT per handset. The actual charge invoiced, will be calculated on the basis of the tariff selected at the time of disconnection.
Confirmed disconnections through our customer care department, arising during the initial 7-day money back guarantee period are the only exceptions to the above clause. All cash back claims become null and void if you are disconnected within the contract period.
My contract period is 12mths, but is porting away classed as disconnecting?
Cheers
0
Comments
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Yes .0
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If they have been excellent then ask them.I am NOT a mortgage & insurance adviser - or anything to do with finance, that was put on by the new system I dont know why?!0
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And if you're really gullible believe their answer!0
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I'll wait till the 9th then just to be on the safe side ;-)
Cheers0
This discussion has been closed.
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