E4B Customer Owed £1200!!

Silencer786

Hello all! (Sorry its going to be a long post!!).

I was suprised to find out that E4B are gone bankrupt! I didn't get a call or even a letter! First time I found out is when some agent from Southern Electric was doing the usual sales pitch! I told him im happy with my current price plan with E4B, which is then he said there gone bankrupt!

Okay for the first two months E4B charged me £970 per month on direct debit, which was due to a mistake the E4B customer service agent made over the phone, but it took over four letters and a big telephone bill to sort this out. At the end the direct debit was set to its original price of £290 per month. I was happy with this set up.

I was told by E4B that I will be paid the overpayment amount at the end of the 12 months contract. Im now not sure who shall I contact as E4B are not answering the phone! is there any other person I can contact? £1200 is alot of money to lose especially as my restaurant isnt that busy these days...

Appreiciate your all help.

Thanks.

jhp

Your need to contact the Administrators.

Their is a thread on their demise here: http://forums.moneysavingexpert.com/showthread.html?t=1236343

billsavings

PWC are the people you need to contact.

http://www.ukmediacentre.pwc.com/Content/Detail.asp?ReleaseID=2922&NewsAreaID=2

Incisor

A very good reason NOT to go into too much credit on Direct Debit.

spiro

Given the money E4B owe for power they have supplied etc I wouldn't hold your breath on getting the money back. Not good news during these tough times.

Gavioli_UK

Incisor wrote: »

A very good reason NOT to go into too much credit on Direct Debit.

A few years ago Amerado ceased trading. I was a domestic gas customer and had a credit balance.

For a short time it looked as though I would lose this money, but then Powergen took over the customers and honoured the credit balance.

No-one should allow a credit balance to get high in these uncertain times.

jj2579

I too am really pi**ed off at this E4B debacle.

I am owed £1700..... I know!!! They fobbed me off for months.

I was one of their business customers and earlier this year E4B took out £1700 out of my account stating that I had underpaid for the year. I then provided them with a meter reading which proved that I had overpaid.
They fobbed me off by delaying the refund back to my account and now they are out of business. Does anyone know if I can claim the money owed to me under my banks Direct Debit guarantee scheme??
Any help is much appreciated as I cannot afford to lose this amount of money.

SCORPION_2

Hi All,

I have 2 phone numbers for the administrators dealing with the liquidation of E4B. Speak to them and it is very highly likely that you would be refunded the money owed to you.

The numbers are 0844 880 2481 or 0­844 880 2494

Wish you all the best and hope you all get your money back.

SCORPION_2

Hi All,

I have 2 phone numbers for the administrators dealing with the liquidation of E4B. Speak to them and it is very highly likely that you would be refunded the money owed to you.

The numbers are 0844 880 2481 or 0­844 880 2494

Wish you all the best and hope you all get your money back

SCORPION_2

Hi All,

I have 2 phone numbers for the administrators dealing with the liquidation of E4B. Speak to them and it is very highly likely that you would be refunded the money owed to you.

The numbers are 0844 880 2481 or 0­844 880 2494

Wish you all the best and hope you all get your money back

DILGARDEN

HI
i was with e4b i recive some paper work wich call proxy voting instruction from pricewaterhousecoopers any one no about this all i need my money