CCCS & PayPlan recommended IVA's

MurrayMint

Hi All,

It may be just me, but it seems like CCCS and PayPlan are recommending IVA's for quite a lot of people (me included). It would be very difficult to know for sure, but a gut feeling would be a reasonable number of the recent visitors to MSE have been recommended it.

However, the consensus opinion on MSE/DFW seems to be very anti-IVA's...But historically, DFW newbies have always been told we can trust these 2 organisations. Now it seems there may be a conflict in the approaches of the DFW group and the CCCS/PP orgs.

I was looking at the CCCS press release and it seemed to be good news. I know it doesn't talk about failure rates once arrangements are up and running, but does anyone now mistrust them (I'm sure I've read a couple of comments that indicate people are loosing faith in them)
http://www.cccs.co.uk/media/Article.aspx?ArtID=PR20080502

If we can't trust CCCS/PP, then who can we trust?
BTW, I don't know what my opinion is on IVA's yet...

Thanks
MM

DelhiBelly_2

The numbers quoted do still seem quite small - 0.9% for telephone clients and 4.3% for online clients so doesn't seem to be too bad but that's just my opinion

blind-as-a-bat_2

MurrayMint wrote: »

Hi All,

It may be just me, but it seems like CCCS and PayPlan are recommending IVA's for quite a lot of people (me included). It would be very difficult to know for sure, but a gut feeling would be a reasonable number of the recent visitors to MSE have been recommended it.

However, the consensus opinion on MSE/DFW seems to be very anti-IVA's...But historically, DFW newbies have always been told we can trust these 2 organisations. Now it seems there may be a conflict in the approaches of the DFW group and the CCCS/PP orgs.

I was looking at the CCCS press release and it seemed to be good news. I know it doesn't talk about failure rates once arrangements are up and running, but does anyone now mistrust them (I'm sure I've read a couple of comments that indicate people are loosing faith in them)
http://www.cccs.co.uk/media/Article.aspx?ArtID=PR20080502

If we can't trust CCCS/PP, then who can we trust?
BTW, I don't know what my opinion is on IVA's yet...

Thanks
MM

You did, http://forums.moneysavingexpert.com/showthread.html?t=1239565&page=2

Services provided
• Consumer Credit Counselling Services Voluntary Arrangements Limited, a wholly owned subsidiary of FCC offering IVA services , became fully operational
• The charity handled more than one million calls including 250,000 Helpline calls
• Counsellors advised over 63,000 people through an in-depth counselling session
• The charity's online debt counselling facility, CCCS Debt Remedy, was accessed by 75,000 people
in the year

• Over 31,000 new Debt Management Plans (DMPs) were created

lets just say payplan used to be a good help line, until they started doing there own IVA,s, and now it apears CCCS are doing there own IVA,s, it has me, for one, concerned, shall we say.

CCCS have proved recently that they are advising IVA,s where there are no assetts or job to protect, , so all though its not conclusive proof it is worrying

I would love to be proved wrong, but only time will tell if they will follow payplan

Dez-Titute

Yes Delhi it does seem low I wonder if this is % of all calls whether or not they use the services of cccs or not if it's of all calls received I'd be amazed if it's the latter then maybe people are taking on board other more suitable advice.

Rylynn

I have to agree with BAAB above. My feelings are that once these companies are actually dealing with IVAs for themselves they are going to sell you that rather than maybe just give you imparial advice like the CAB.

I did not know PP had given advice prior to being and IVA organisation BAAB, but that makes sense to how when I went to them they were and the IVA was what they advised when I had no property, no job to worry about losing as it would not have affected my employment, and now I am BR due to a failed IVA.

So yes having been here since only June this year and seeing more and more people saying CCCS are advising IVAs is a bit worrying when many here think that is not the route the person should take.

However, we can only go on facts given here as CCCS and PP can only go on facts they are given. Martins post on IVAs was a real eye opener for me and made me realise I had been MISSOLD and IVA.

RL

Deep_In_Debt

I have more faith in CCCS than Payplan. Payplan tried to "push" me into the IVA route when even I knew at that time that it was not suitable and then got quite shirty with me for a while. However, CCCS didn't recommend that route but a DMP which was far more suitable for me.

As I see it, Payplan are an IVA company who offer free dmps.

Rylynn

What you mean they PAY your DMP for you! my I wish I had known that:eek:

I am only joking as I am sure you know, they never even mentioned a DMP to me, not ONCE. BR was mentioned in a passing sort of way, and not gone into in enough detail for me to make an informed decision at the time, but when you are stressed out with debts, calls, letters and someone says we will deal with it all, they will all stop harrassing you immediately it really is a carrot to a donkey.

Deep_In_Debt

Rylynn, yep I know you are only joking! I've not worded it too well, had a busy day at work and my brain is about to explode!!

Payplan never mentioned a dmp to me either but I mentioned I wanted one so they suggested I started on the dmp route and then go for an IVA...

Whereas, CAB, CCCS and National Debtline all confirmed what I thought - that a dmp was the right way for me to go. CCCS so far after 10 months have not even mentioned an IVA to me.

Yes, I do have property to protect but at the time I was working in the Financial Services industry where an IVA or BR would have had serious consequences. Also I'm due to pay my mortgage off in less than 5 years so do not want to take out another mortgage to release equity which would take me into retirement. As it is, I got made redundant in August so my IVA would have already failed and I'd be facing BR now, although my current job would not be affected by it.

All things considered, and IVA was not the right way for me to go and still isn't for me, so I'm avoiding Payplan like the plague!

FraudBuster

Just a question.

Do the employees of CCCS and Payplan get paid a commission for signing up folks to an IVA?

Rylynn

What do YOU think? no comment but I am sure you can work that out.

Costus

I recently got in touch with the CCCS in the last couple of weeks, who advised us poorly in my opinion to go into a 10 year DMP or to take out a 5 year IVA.

I did inform them that we had previous had a failed DMP in the past with Payplan and would be unable to complete such a long term commitment due to our family increasing in size probably in the next few years, thus making it impossible for my OH to continue working, due to child care issues.

Even after telling the advisor several times about our future plans and our previously failed DMP, he still insisted that either a DMP or an IVA was best for us.

I felt he wasn't listening to what i was telling him and even during the conversation we were having i was thinking "why are you really pushing me in that direction", it just didn't make any sense at the time, but reading these posts, i can maybe see why !

We have been and seen CAB and Welfare rights who both agree that BR is our best route due to our circumstances, ie, £45,000 of unsecured debt, no assets what so ever, and going BR won't affect our jobs.

I cannot speak highly enough of Welfare rights, good solid advice, very helpful, filled in all of our BR forms and even managed to get our surplus down to a low amount, lets just hope the OR agrees to it !

Hope this helps.