HIJACK THIS! Please :)

minirolo2004

Bump.......anyone?:(

Reluctant_spender

Sorry minirolo2004 - I was called out of town on business rather unexpectedly otherwise I would have seen this last night.

Your log looks clean. I would be tempted to defrag the drive

Start button - all programs - accessories - system tools - disk defragmenter

This could take a while, run it over night.

If that does not help then we made need to look at what is starting on the computer, a good start is the following forum post which provides good advice.

http://www.bleepingcomputer.com/forums/topic87058.html

minirolo2004

Thanks reluctant Tells her the drive does not need frangmenting...Im assuming thats pretty much all good now then? Great tool that MBAM thing

Reluctant_spender

I forgot about this programme - It's called StartUpLite and it's made by the same guy who made MalwareBytes.

It highlights the junk that starts at boot time and offers to stop them - details below

http://www.malwarebytes.org/startuplite.php

minirolo2004

So, my friends computer..again.

Spybot has picked up Zango again, but, says it cannot be removed.

Its not showing up on Trend Micro HIJACK this, or the MBAM program. Any idea where she may be picking this up from? Or how to completely get rid of it?

Tried searching all files and folders and it's not showing anywhere there either...not in programs either.

When trying to delete with SPybot, this message appeared: "some problems couldn't be fixed; the reason could be that the associated files are still in use (in memory). This could be fixed after a restart. May Spybot-S&D run on your next system startup?"

Restarting didnt help nor did rebooting in safe mode and running Spybot

minirolo2004

Bumping for any more help that someone might have

aliEnRIK

Hi Minirolo
I sent the HIJACK you posted last through a 'checker. Its highlighted the following ~
"O16 - DPF: !!238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175...at-no-eula.cab"

Its some 'active x' present in internet explorer

Goto TOOLS and MANAGE ADD ONS
Is there anything in there that looks a mite dodgy?

minirolo2004

Hi Alienrik

Thanks for replying. She generally uses firefox, but, has to use internet explorer to watch films from netflix (US Based). She recently had to downgrade it to IE 6, because IE7 was being..um, crap, and because of that, she doesnt have the Manage Add ons option.

aliEnRIK

minirolo2004 wrote: »

Hi Alienrik

Thanks for replying. She generally uses firefox, but, has to use internet explorer to watch films from netflix (US Based). She recently had to downgrade it to IE 6, because IE7 was being..um, crap, and because of that, she doesnt have the Manage Add ons option.

probably because IE7 was infected

Id suggest you try to reinstall 7, its a lot safer

minirolo2004

Ok...shes going to reinstall IE7 to try and look at the addons.