Ask a CCCS counsellor a question

CCCS_Sarah

shellfishb5 wrote: »

Hello Sarah
I have no intention of signing loan paperwork.
i have another problem i opened a new basic acct with Nat West set up for my wages to go in and my direct debits to come out, tried to order something from amazon and card was rejected so popped in branch today and Nat West have closed account they wont tell me why but apparently they have 60 days, so i need to sort out a new acct quickly for my wages to go in and also my D/D to go out, i am still waiting to hear back from the co-op and tried the halifax who gave me a acct but whats to say they wont cancel my acct in a week or so.

Regards
Andy

Hi Andy,

Do you have any debts with Natwest? Hopefully you will have time to get everything sorted out.

CCCS_Sarah

Amyboo wrote: »

Hi

My husband and I are entering a debt management plan. On tuesday we had a CCCS counsellor that phoned us and whom lovely and took all our details. Because we waited 3 weeks for a counsellor to phone us we were advised to make payments to our creditors for a token payment of a £1. Anyway, we've not heard anything until today. We've had a letter from GE capital saying that they cannot withold our account from charges or interest until they receive a payment and could we phone them. Also halifax have phone 4 times today on the house phone. We luckily have caller display and avoid these calls.

So 2 questions, One, should we get into contact by phone with GE capital like they've asked, when we've already asked to communicate by letter only? Do we need to tell the CCCS about this?

And two, should we answer the phone to Halifax or leave it?

Thanks in advance for your replies.

Hi Amy,

When does your plan start? If it is the start of January, I would advice you to make a token payment in December as a goodwill gesture. In your pack you should have a letter to forward to your creditors called ‘notification of debt management plan’ you could send your payment with this.

There will be no need to contact your creditors, as they will receive the letter from yourself soon anyway.

Hope this helps.

CCCS_Sarah

katiej wrote: »

I have recently entered into a debt management plan, my budget has been agreed and letters sent to all my creditors. I have an interest only mortgage on the variable rate and today received notification that my monthly payment has come down by over £100. What should I do? Do I re adjust my budget to reflect the change in outgoings? What if the rate goes back up again? Also my mortgage is with one of my main creditors (credit card, loans and overdraft) can they demand that I increase my payments? This creditor has not accepted the proposals and is in the process of passing on the debt.

Any help is appreciated

Your mortgage will always treated as a priority in your budget, and you will just continue to pay this as normal. As they are separate accounts your mortgage will not be affected.

If there are ever any changes in your budget, all you need to do if give us a call for a review. If your mortgage has gone down, then this money does need to be added to your plan.

CCCS_Sarah

purple-pear wrote: »

Hi,

Done the online debt remedy and it has indicated a low start dmp or iva. After careful consideration I have decided to go ahead with the iva route in the new year. Up to press I have manged to pay minimum payments but now interest free period has ended on several of the cards etc cant keep up with this for long. Unsure what to do now before I look in to the iva, do I start on the DMP and then transfer to iva when I am ready to do so or will CCCS make me then stay on dmp? Or do I write to creditors and offer minimal payments? Or do I just amke the min payments as long as poss then go for iva? Dont want the iva to be turned down though if I have been making the min payments and credit rating still ok is there less chance of iva being turned down? As just cause I am making the min payments not paying anything off and cant live like this any longer, hoever will thy see it like this?

sorry to natter on but please advise.

I think it would be best if you speak to our Debt Remedy team as they will be able to take a look at your details.

I will PM you their number.

Sarah

CCCS_Sarah

squirreltop wrote: »

Thank you Sarah

This seems so unfair when I am actually aiming to settle my debts in full raher than go down the IVA route. Effectively my creditors in their actions are encouraging me to go down the IVA route through which they could only reap what I could pay over the next five years.

Before I rush down the IVA route, would it make a difference

1. If I could get them to agree to a set plan to pay in full (This is what MBNA have already done with a ten-year plan) would this be different or is it still a question of clearing the debt in full.
2. If it does make a difference to the credit file quicker, is it a difficult thing in your experieince to get creditors to agree to?

If you were on a set plan, again this may show as you having a reduced arrangement in place – this depends on how the creditor chooses to update your file.

Each creditor does work differently and what you may find is some creditors are a lot more flexible than others.

chrisb1357

Hi,

I am on a DMP with the CCCS and have been on this for about 5 years now and going well.

The question i have to ask is that i have just been informed that my work contract will end next week which means i will be out of a job. Will the CCCS take me off the DMP if i cannot find work sooner or will they keep me on a low payment plan where i make a small payment each month instead of nothing. Not sure how i stand on this as its the first time out of work in over 8 years.

Do they still keep you on the DMP if i was to also claim Job Seekers or would they also have to end.

Also what if i went down the route of Self Employed

Thanks
CHris

CCCS_Alan

catwoman150 wrote: »

If you have a credit card debt in your name and off your income when you first took it out. Then when you run into difficulties and go onto a dmp the credit card company ask for the household income and will not help any further until they have the household income even when you have an offer to them of your own income and not the household income. Can they do this?

Hi Catwoman150

They cannot force you into showing a household income. If the debt is solely in your name you should show your income and expenditure, unless you have budgeted on joint income.
What they may want to do is find out more about the household costs, possibly to see if your partner could pick up more things in the household to allow you to up your offers, and reduce the time to repay the debt.

Regards

CCCS_Alan

CCCS_Alan

adeuk wrote: »

Hi,

I'm hoping someone can help me with a couple of (hopefully) simple questions!

1) For a Default to be registered with experian etc does there have to be a corresponding Consumer Credit Agreement? Or can creditors issue defaults and have them registered with non CCA covered credit?

I have actually paid the bill in question - I was working abroad for a while a couple of years ago and forgot to put the bill in question on DD This isn't a mechanism for dodging the money.

I have searched the site for this and come across a lot of references to "CCA-ing" the company in question, but not a specific answer to my question (apologies in advance if it's there!).

2) I have a CCJ from the same period from my water company - again the bill had come in, I wasn't here etc etc. I paid it immediately, which was only 48hrs outside the 28 day grace period. Is there anything I can do about this? Can CCJs be reversed? Or do I just have to sit out the six years?

All this happened a couple of years ago. I read a couple of references to 2007 and I don't know what this means!

Thanks so much for any help!

Hi Adeuk

1) The company in question should have had access to the original CCA to issue the default notice otherwise they wouldn’t know that the terms of the agreement to say they have been broken.

2) If you have missed the timescales set unfortunately it will stay on your file.

Regards

CCCS_Alan

shellfishb5

CCCS_Sarah wrote: »

Hi Andy,

Do you have any debts with Natwest? Hopefully you will have time to get everything sorted out.

Sarah
i have never used natwest before so it is something they have picked up when they done a credit search but why would they do that or they found out about my DMP? I was told they couldnt give me any credit i said just wanted basic acct for my wages to go into and my D/D to come out of.
Have rearranged all my D/D this morning for the Halifax acct i got Friday afternoon and hopefully my pay dept will be able to send my wages to this acct pay day is on friday so i have my fingers crossed

Regards

Andy

adeuk

CCCS_Alan wrote: »

Hi Adeuk

1) The company in question should have had access to the original CCA to issue the default notice otherwise they wouldn’t know that the terms of the agreement to say they have been broken.

2) If you have missed the timescales set unfortunately it will stay on your file.

Regards

CCCS_Alan

Thanks so much Alan

Just to clarify:

Regarding 1) I have already established there isn't a CCA, but they have filed a default anyway, does that mean I can have it removed? It was a catalogue that was applied for over the phone, which I received together with a credit facility, but I didn't sign anything and I didn't ask for or agree to a credit account verbally. I know by using the account I guess I have accepted something or other, but the fact that there is no agreement isn't even disputed by the company (just to clarify, they do now run a CCA system apparently).