Ask a CCCS counsellor a question

sarahb7538

Thank you for your reply

I have one more question. My parents took out a loan for me to clear a very high interest rate loan i stupidly took out . I pay this back at £220 per month. It has been included as a priortity debt. Is it likely that my creditors will challenge this. ? I think that they probably will but there is no way i cannot pay this to them ( and i wouldnt want not to pay it either).

kfudge7

i am currently in around 13k of debt, 8 of it is on 2 credit cards.
these are now charging me interest but i cannot get approved for a new credit card or loan to cover these. what do you suggest i do?
i am currently paying over the minimum payments but only really paying off about £40 a month of the actual balance.

can i ask the card companies to stop the interest to help me pay it off?

CCCS_Sue

ken789 wrote: »

I'm in the process of setting up a dmp with cccs and am waiting for my pack to arrive. I have just spoken to the student loans company and they said they will be raising the deferment limit in september which will mean I can defer my repayments.

I will have a few arrears to clear still but should I still include the whole debt in my DMP or just the arrears? I can still make payments while it's defered, but then again if I didnt (apart from the arrears) then I could put more towards the other debts, at least for a year anyway. Also I'm not sure they would be happy with the arrears being spread over the whole dmp rather than the next few months (or year).

Hi ken789 and thank you for your message

I would recommend that you call our client support team who are dealing with your DMP and explain the situation to them. They will advise you on the best option. If you need the number, let me know and I will PM it to you.

Regards
CCCS_Sue

CCCS_Sarah

rubbersoul wrote: »

I've been looking at DRO vs DMP and I'm wondering if someone can clarify whats included as asset under £300 in a DRO?

If it was under £300 this would not be seen as an asset. If you had something over the value of £300 then this would be classed as an asset i.e. jewellery, pensions, house etc with regards cars, if it is a domestic vehicle it could be worth up to £1000

CCCS_Sue

mathewuk wrote: »

Hi all,
I am new to this forum and this is my first post. This is an excellent service offered free of cost. First of all I would like to thank the nice people who are helping each other.
I am in a very dreadful and different situation to others. I would be thankful if someone could read this and advice me.
With Lloyds TSB- I have 2 loans and a CC.
1st loan: Issued in 2007 Dec. It was for £18K for 7 years with 9.9% interest. I was also sold PPI of £5.7k with the same interest. I will end up paying £33k in 7 yrs for the original loan amount of £18k. The monthly payment is £400 (with £95 for PPI).
2nd loan: Issued in 2008 Oct. It was again for £18K for 7 years with 15.5% interest. I was also sold PPI of £6.2k with the same interest. I will end up paying £39k in 7 yrs for the original loan amount of £18k. The monthly payment is £460 (with £119 for PPI).
Don’t ask me why I have agreed to take with such high interest because I am not aware of PPI and interest rates in and out. Also I was told both the times I will not get the loan if I do not take up PPI. I just thought monthly payments seem to be fine and said without much knowledge.
After seeing this forum only I came to know that I was missold PPI and my hard earned money was paid for nothing (THANKS TO MARTIN). Also actually many people are in my situation and reclaiming it.
CC: I have taken my CC in 2004 and got it along with PPI by just ticking a box in the application without actually knowing what it is. I was using it since then and paying both PPI and monthly minimum payments. I realised I was paying too much of PPI per month as my outstanding balance increased and I recently cancelled it in May 2009. Can I reclaim my PPI that I paid from 2004 to May 2009. Can anyone please explain how this works?
I have never made any late payment and working REALLY hard to keep up to the minimum payments till date. I used to do 2 jobs and all my wages all going for my payments. However now I do not have my second job as it is an agency work and only have one income of £900 pm after tax. It is almost impossible for me to keep up my payments.


My questions are:

• I want to claim PPI for both my loans and also for my credit card. Is it possible? I haven’t cancelled my PPI for both my loans so far. Can I cancel it first and then claim for my already paid PPI. If so can you please suggest me how I can do it. (I have gone through the postings in this forum but not entirely sure of how to do it.)
• Also after many sleepless nights and borrowing from friends to keep up my payments to the banks I am finally thinking to go for DMP. I realised I cannot keep up my payments by looking at my income and expenditure charts. (as I have other CCs as well with an outstanding balance of £8K). So is it possible to reclaim my PPI back, and also go for DMP. If I can do so is there any time limit between these two. Please explain me in detail

Many thanks for those who read this and I look forward for your valuble suggestions and advice.
Regards,
Mat.

Hi Mat and thank you for your message,

Reclaiming PPI almost certainly means that your insurance will be cancelled as you are effectively saying it is not suitable for your needs, so only start the process if you definitely want your insurance to come to an end. I have attached a link to Martin’s guide to reclaiming PPI. It gives simple, easy to follow advice on how to reclaim. It has information on how far back you can claim.
It also provides template letters for you to use.

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

A DMP is not always the best solution for everyone and without knowing your full financial situation, I would not be able to advise whether this would be your best option.

If you would like to speak to a counsellor to discuss this further, you can call for an appointment on our free helpline 0800 138 1111.
The counsellor will put together a budget showing your income and expenditure and then look at all the options suitable for your situation.
In the meantime, you can still apply to reclaim the PPI .
Lines are open Monday to Friday 08:00-20:00. It would be helpful that when you call you have details ready regarding your income, expenditure and creditors, as this can help speed up the referral process. If you have this information ready it may be possible to refer you directly to a counsellor if one is available, otherwise we will arrange a time that is convenient for you to be called back for an appointment.

Regards,
CCCS_Sue

CCCS_Sarah

wantabeedebtfree wrote: »

HI there wonder if you can help a little more.I have a company called Robinson Way chasing me for a debt of which I have no knowledge. I have contacted the Ombudsman about this debt as they have not been able to prove that it is still in existance, as per my previous email all my debts were paid at the end of 2004. They have been unable to provide anything other than a final page of an agreement with what appears to be my signature from 2002 and a screen print which they say is from 2003/4 which does not show any dates. I have written to them as per your advice and said to stop the telephone calls that have started since I involved the FSA which is when they obtained my number from the official complaint and pointed out that it is in dispute and being dealt with by the FSA as a complaint. They are still calling 2 -5 times a day, often automated telephone messages, or just missed calls. I have told the FSA and they are now working on the information that I sent them although both they and I believe the calls should stop. When there is a person they are very aggressive in their manner and have said they dont care that I have involved the FSA and advised not to telephone, that is how they want to collect the debt. They are questioning my son if he answers the phone.How can I stop these calls? I honestly do not believe that I owe them any money and they have been unable to prove otherwise, yet still they are calling. I have made official complaints via the Ombudsman, yet they dont care and are still calling. Can you advise any other method that I can use or body that I can approach to stop these bullyboy scaremongering tactics? I suspect they are no longer writing as it is hard evidence that I can use against them in my complaint and they are unable to prove that the debt if it does exist is not statute barred - they did in one letter say that even if the debt was statute barred it still had existed, which is a little confusing.All help most welcome so that I can answer the phone in safety againThanks for your advice so far,

You are doing the correct thing by addressing this with the Ombudsman and FSA. I would recommend that you make a log of all the calls you are receiving, and if possible get peoples names, times and dates and this will be more evidence for you. If they are putting pressure on your son, then you may also want to report this to the Office of Fair Trading.

I have attached a letter below that you could use to try and stop the calls. With regards statute barred debts, once a debt has passed the six years with no contact or payments the debt does still exist, however they can not legally enforce the debt.

To whom it may concern

Dear Sir/Madam

I am writing to ask that you no longer contact me by telephone as your calls are causing me considerable stress due to the frequency, and that they are being made at inappropriate times. Please remove my telephone number from your database and send all future communication in writing to my home address.

I have provided the most recent copy of my income and expenditure to make you aware of my current financial situation. I will continue to make my payment of x on the x of every month and will keep you informed of any changes in my circumstances as I am keen to resolve this issue as soon as possible.

I understand that following this request if you continue to call I can contact the Office of Fair Trading to make a formal complaint.

Please confirm in writing that your records have been amended.

Yours sincerely

mani99

Hi,

I wanted to know whether it would be a good idea for me to consolidate my debts (I know, it's never the best option!). Currently I am just paying the minimum each month which is not making much of a dent in the debt itself and am struggling to survive the rest of the month with what I have left over.

A quick overview:

Income: £2093
Mortgage: £1000
Credit Cards: £342
Loan: £212
Travel: £150
Remaining: £389 (£30 for mobile, £17 for insurance)

This doesnt leave me with much at all to shop for grocieries etc and I dont even go out as Im very concious that I will end up spending money that I dont really have.

Would a consolidation loan be a good idea, if so are there any recommendations as I dont have a good credit score (no idea why as I've always made payments on time). Or would it be an idea for me to ring and ask for a holiday payment?

Any advice would be more than appreciated.

Thanks,

Mani

mbaz

Hiya

I was previouisly on a DMP but had to come off it as I missed 3 payments in 2 years. I'm really struggling again now and am getting all the calls again. Is it possible to go back on a DMP with CCCS or with another company such as payplan?

Thanks

CCCS_Sue

pinkiepie68 wrote: »

Hi
I am hoping that one of the CCCS counsellers could give me a bit of advice. I have completed all my paperwork for CCCS and have started telling my creditors that I am enting into a debt mangement plan with CCCS and giving my reference number. I completed the online debt remedy and in the statement of affairs for expenditure, I completed all my costs within the limits that were allowed for 3 adults and one child in the household (it told me if any amount I had entered was too high). Now after reading a couple of posts on here I am concerned that my creditors may come back and challenge these costs. Is this the reason that CCCS have the limits set so that they are less likely to be challenged by creditors. I would appreciate your advice.
Many thanks in advance.
pinkiepie68

Hi pinkiepie68 and thank you for your message

The creditors can challenge any expenditure that is on your budget, but this would usually be areas of high spending, where there is no explanation as to why it is excessive.

Our client support team can help you, should you encounter any problems with this.But normally,if you have worked your budget within the guidelines and there is no high expenditure,then there should be no problem.
If you need their telephone number, let me know and I will PM it to you.

Regards
CCCS_Sue

CCCS_Sue

jaynemaria wrote: »

I am on a dmp and pay dd but this month it got returned for lack of funds:o. the thing is it is so hard at the moment as I have a long term severe illness, which obviously means I cant work which is why I started the DMP and my OH was made redundent in april and it has now really hit us.

I have 3 debts on my dmp,
One company were taking me to court to get a charging order on the house as they wouldnt accept my dmp as it was because I was ill, and after putting in a defence they have offered to forgo all debt as long as I withdraw my defence, I have this in writing from their solicitors.

Another company have refused the dmp and are continuing to add £90 interest and a default each month even though they have written to me and said that they have no signed CCA and have admitted that they cant take me to court, so I feel like giving up on this one.

The final one have accepted the DMP although if the CCCS havent made the payment on time for their records on my statement they add a default charge to it.

I realy dont know whether to just pay the one that accepted the amount I can pay myself every month so it reaches them on time and obviously as soon as the court have rubber stamped the Tomlin order I can forget one of them, and as for the one with no CCA and that are keeping adding on nearly £100 a month, my £19.00 a month hardly seems to be worth continuing with.

Any advice greatly recieved

Hi jaynemaria and thank you for your message

I would recommend that you call our client support team and let them know.They will review your situation and advice you further on your options.
If you need their telephone number,let me know and I will PM it to you.

Regards
CCCS_Sue