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Alliance & Leicester asks me for certified copies

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Comments

  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    You can walk into any solicitor's and ask them to certify your passport or other documents. They probably do it on the spot, and charge you something like £15 per certified document.
  • RubyBish
    RubyBish Posts: 145 Forumite
    Part of the Furniture Combo Breaker
    A&L are stupid.
    I had two or three accounts with them and I wanted to open another.
    They told me I had to send them certified copies to prove my ID.
    I phoned them up to query this and they were adamant. So I asked if I could close my other accounts. They let me do this on the phone!!!
    So they were quite happy to let me take money without 'trusting' my ID but would not let me add more money.

    Do they give you the option of going into one of their own branches to get their own staff to certify? Bank of Scotland have done this for me.
  • Bisoy
    Bisoy Posts: 873 Forumite
    I have applied for their issue saver2 as well, and also asked for certified documents to be sent despite me as existing customer and holds an issue 1.
    The letter clearly tells you the persons who can certify and of them is postmaster or PO staff on your local post office.
  • cheekykid
    cheekykid Posts: 262 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Just got back from a Alliance & Leicester branch where I simply gave them my id documents and they sent them internally. Hassle-free experience. No need to go to a solicitor or PO.
  • Oblivion
    Oblivion Posts: 20,248 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    cheekykid wrote: »
    Just got back from a Alliance & Leicester branch where I simply gave them my id documents and they sent them internally. Hassle-free experience. No need to go to a solicitor or PO.

    Well I hope your story does have a happy ending.

    There have been previous posts from people who have done just what you did ... took their documents into a local A&L branch for verification, only be to told by A&L HQ several days later that their authentication was rejected.

    A&L are, IMHO, the worst administration in the financial market place. I got my money out of their clutches last year.

    Dave.
    ... Dave
    Happily retired and enjoying my 14th year of leisure
    I am cleverly disguised as a responsible adult.
    Bring me sunshine in your smile
  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
    Oblivion wrote: »
    A&L are, IMHO, the worst administration in the financial market place.

    Should get on a treat with Abbey & Santander then. Sounds as though they're ideally
    suited :rolleyes:
    People who don't know their rights, don't actually have those rights.
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