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o2 return policy help!!

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Just wondering if they do free returns?? i got a phone for my daughter 2 days ago on o2 online store but she has decided she dont like the look of it anymore :rolleyes: so it now needs to go back.

Comments

  • seaniboy
    seaniboy Posts: 1,435 Forumite
    should be a freepost returns label enclosed on the invoice, o2 recommend a proof of posting - also free from post office
    If I helped or saved you money - Thank me
    If I helped you spend some money - spank me
    If I done both - :lipsrseal me:eek:
    :D
    ;)
  • Dont seem to have a return label but at least i know it should be free.
  • parley
    parley Posts: 693 Forumite
    Part of the Furniture Combo Breaker
    I rang a number which I think is on the invoice and they gave you a ref and return address to put on your parcel, yes it's freepost. Sorry I don't have the number but it should be with the paper work they send with the phone.
    No reliance should be placed on the above.
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